What are the responsibilities and job description for the Enablement Intern position at Jamf?
At Jamf, people are at the core of everything we do. We do what's right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.
Jamf operates as a choice-based office model. Choose to work in the office, connect 100% remote from your home, or find the blend that works best for you.
What you'll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. The Enablement Intern position focuses on onboarding and training, documentation, and communication for the larger Enterprise Technology Operations team. They collaborate with other teams as needed to learn relevant processes and identify any gaps in documentation and training for the team.
What you can expect to do in this role:
- Create and update documentation, process mappings, data flow diagrams, reports, and other project artifacts as needed
- Research and gather requirements for training and documentation needs
- Maintain and update courses in the learning management system
- Gather data on common tools we use and prepare summary pages for leaders
- Prepare communications for internal operations announcements
- Organize business project requirements to help inform timeline and scope
- Support Enablement Specialists with various projects as assigned
What we are looking for:
- Minimum of 1 years of experience in a customer service focused role (Preferred)
- Strong documentation and analytical skills
- Ability to multi-task and prioritize duties
- Positive Attitude
- Strong written and spoken communication skills
- Adapt to and solve challenges quickly and efficiently
- Exceptional organizational skills
- Outstanding collaboration skills
- High attention to detail
- Work well independently and as part of a team
- Self-starter and highly-motivated
- Business level proficiency in English
- Associate or Bachelor's Degree in progress (pursuing a degree in Business Administration, Business Communication, Communications, Information Systems, Management or similar areas of emphasis preferred)
What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You're not a jerk. You are someone who cares about doing the right thing.
What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf's purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.
We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology - freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.
Get social with us and follow the conversation at #OneJamf
#LI-REMOTE
Jamf is an equal opportunity employer and does not discriminate with regard to race, color, national origin, age, religion, disability, gender, gender identity or expression, sexual orientation, pregnancy, genetic information, familial status, marital status, military status, or any other characteristics protected by federal, state, and local applicable fair employment practices laws.