What are the responsibilities and job description for the IT SUPPORT SPECIALIST position at Jay Henges?
Support the IT System Analyst in maintaining hardware, software, and other systems. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system by performing the below duties. Schedule for position will be approximately 25 hours per week with a competitive salary.
Duties:
Apply operating system updates and configuration changes.
Provide helpdesk support by creating and maintaining support tickets.
Assisting the installation and configuration of new hardware and software.
Maintain user account information.
Assist with troubleshooting issues and provide technical support.
Organize and maintain IT resources.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or equivalent. Some college preferred.
Computer Skills:
To perform this job successfully, an individual should be familiar with and have knowledge of Microsoft Office Suite (365) and the Windows operating system.
Desired Skills
Technical Assistance
Computer Literate
Microsoft Office 365
Analytical Reasoning
Attention to Detail
Works well with a team
Problem Solving
Tenacious Work Ethic