Director of Residence Services

Make a bigger difference

Director of Residential Services
At The Jewish Board, we don’t just make a difference – we make a bigger difference as we serve 45,000 New Yorkers every year. Join our dedicated team that’s been helping communities across New York City for almost 150 years and see just how big of a difference you can make.

Reasons you’ll love working with us:

• If you have a particular age range or population you’re interested in working with, you can find your niche here. Our clients and staff are as diverse as the city we work in, and include people of all cultures, religions, races, gender expressions, and sexual orientations.
• We’re committed to supporting your career development by encouraging mobility and advancement across different program types and jobs.
• With 70 locations throughout the five boroughs, you can work close to where you live.
• Generous vacation time and paid holidays will help you achieve a healthy work/life balance.
• We offer an excellent benefits package with affordable, high-quality health and dental insurance with low co-pays.
• You’ll receive ongoing support through high-quality supervision, specialized trainings from our Continuing Education team, and an education benefit.

How you can make a bigger difference:
The Mishkon Division provides supports and services in a healthy and safe environment for individuals with intellectual/ developmental disabilities living in residential programs and in community settings. Our core values are to provide a healthy and safe environment that promotes person centered planning, community integration, and close collaboration with families and the community. This is all accomplished through an Orthodox Jewish lens, and with an understanding that staff, at all levels of the division, is the determining factor in achieving positive outcomes for our clients.

The Director of Residential Services supervises all aspects of residential and administrative services for the division’s Intermediate Care Facilities.

• Works in tandem with the Director of Clinical Services to ensure clinical services and behavioral protocols are implemented.
• Develops/Implements systems to ensure regulatory compliance at each facility.
• Responsible for the review of fire plans and fire drill compliance.
• Works with the Performance Improvement and Quality Outcomes departments on developing and implementing improvements on all aspects of care and documentation.
• Responsible to attend OPWDD/DOH/IAC trainings related to regulatory matters.
• Responsible for the training of Direct Support Staff and Residence Managers.
• Develops strategies to improve quality of life of the clients using a person centered lens.

Education:

• Master’s degree in a related Human Services discipline is required plus a minimum of 5 years’ experience in working with the intellectually disabled population in a management role.

Experience Required:

• Familiarity with Orthodox Jewish practices required
• Knowledge of Department of Health and/or OPWDD regulatory requirements required.

Responsibilities:

• Provides regular supervision of the Residential Coordinators and Managers.
• Works with the Performance Improvement and Quality Outcomes departments. on implementing improvements on all aspects of care and documentation.
• Responsible to attend OPWDD/IAC trainings related to regulatory matters.
• Works in tandem with the Director of Medical Services to ensure medical orders are implemented.
• Ensures appropriate follow up of direct reports for all recommended changes.
• Implements systems to ensure regulatory compliance at each facility.
• Responsible for the review of fire plans and fire drill compliance.

If you join us, you’ll have these great benefits:

• Generous vacation time, in addition to paid agency holidays and sick days
• Affordable and high-quality medical/dental/vision plans
• Tuition assistance and educational loan forgiveness
• Free continuing education opportunities
• 403(b) retirement benefits and a pension
• Flexible spending accounts for health and transportation
• 27/7 Accessible Employee Assistance Program
• Life and disability insurance
• Diversity, equity, and inclusion working groups that are available for you to join, including Confronting Structural Racism (COR), Coalition Against Anti-Semitism (CAAS), and the LGBTQ Steering Committee

Who we are:
The Jewish Board delivers innovative, high-quality, and compassionate mental health and social services to over 45,000 New Yorkers each year. We are unique in serving everyone from infants and their families to children, teens, and adults. We are proud to employ and serve people of all religions, races, cultural backgrounds, gender expressions, and sexual orientations. We are committed to building diverse, equitable, and inclusive teams to help support our mission, and we strongly encourage candidates from historically marginalized backgrounds to apply to work with us.

More on Equal Opportunity:
We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, alienage, citizenship status, age, disability, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.
This applies with respect to recruiting, hiring, placement, promotion, transfer, training, compensation, termination, assignments, benefits, employee activities, access to facilities and programs, and all other terms and condition of employment as well as general treatment during employment.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of qualified employees with disabilities, without regard to any protected classifications, unless the accommodation would impose an undue hardship on the operation of our business. Any employees who need assistance to perform their job duties because of a physical or mental condition should contact human resources.