What are the responsibilities and job description for the Receptionist position at JCCA?
Position Summary: Candidate will be responsible for providing front desk/reception support for all department or unit. To greet, direct, screen, receive and check in visitors. Triages messages to appropriate staff members. Respond to routine and non-routine inquires and assist with basic administrative support to facilitate the workflow as needed. Please note that office coverage includes all Saturdays and evenings as needed.
Responsibilities:
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Check-in and screen all staff, clients and vendors.
- Perform other clerical duties such as filing, photocopying, transcribing and faxing.
- Answering screening and forwarding incoming phone calls.
- Manage the scheduling app for office conferences and meetings.
- Receive and sort mail and deliveries.
- Travel to post office/Fed Ex or UPS center.
- Maintain and update internal spreadsheets on Excel and SharePoint for inventory.
- Maintain office filing/client records by alphabetical/numerical subject as needed.
- Retrieve material from files upon request, track all record movement of file material.
- Prepare and send records for archiving. Request archived records from warehouse as needed.
- Vehicle maintenance- provide support for simple up keeping of vehicles such as oil change, car wash and travel to services vehicles.
- Prepare work orders weekly on Chrome River.
- Travel to other agency sites for support with inventory and restock
- Assists in other departmental and organizational projects as needed and as assigned.
Qualifications:
- High School Diploma Required
- Proficient computer skills (particularly Outlook, Excel, Word and PowerPoint).
- Professional communication and excellent organizational skills.
- Operation and maintenance of all office equipment including all computer systems
- Ability to multitask and adapts quickly to new tasks.
- Bilingual in Spanish is a plus.
Working Conditions/Physical Demands:
- Repetitive movement of hands and fingers (typing and/or writing)
- Ability to stand or walk long distances
- Able to lift or carry __ lbs.
- Visual acuity to view documents on a computer screen for long periods of time
- Typical office environment
- Work in extreme heat or cold conditions
- Flexibility to work evenings/nights/and-or weekend
- Ability to travel to multiple work sites in NYC boroughs
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