ASSET PROTECTION ASSOCIATE

Do you want to join a great team, have some fun and receive an incredible associate discount...then look no further, JCPenney at the Melbourne Square Mall is now hiring with immediate openings available!

Apply online at www.jcp.com/careers

The asset protection associate performs Asset Protection responsibilities for the Store in accordance with company procedures and policies, in order to drive sales and profits.

KEY RESPONSIBILITIES FOR THIS ROLE:

• Manages External Apprehensions

‐ Observes customers’ and contractors’ (CCTV and on floor) activities to detect theft, fraud, or suspicious activity; collects investigative intelligence related to ORC activity and fraud

‐ Reports infractions of company policy to AP and/or store leadership ‐ Conducts interviews in accordance with local laws and Company policy with customers and contractors suspected of theft

‐ Reports suspected fraud (i.e. credit / check and refund fraud) to AP leadership or Market Investigations as needed

‐ Creates and manages records using approved Company methods for reports of apprehension, witness statements, retention of evidence, and disposition of recovered merchandise

• Shrinkage and Safety

‐ Provides support by aiding store leadership in morning meetings to communicate current shrinkage and safety topics to associates

‐ Provides support by walking the store to identify potential hazards that could result in customer or associate injury

‐ Takes initiative to correct minor hazards on floor while reporting larger concerns or consistent issues to leadership

‐ Conducts incident investigations and completes associated reports • Internal Investigations

‐ Provides support by taking direction from AP leadership to collect evidence regarding internal investigations

‐ Acts as an interview witness as needed

‐ Takes direction from AP leadership to monitor associate activity as needed

• Court Hearings

‐ Attends hearings as required and updates appropriate files with court‐related outcomes; maintains relationship with local law enforcement

• Performance Standards

‐ Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, productivity, and attendance.

Job Type: Part-time

Pay: From $13.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Holidays
• Weekends as needed

Education:

• High school or equivalent (Required)

Work Location: In person

Salary : $14