What are the responsibilities and job description for the Beauty Consultant position at JCPenney?
The Beauty Consultant is responsible for providing a personalized shopping experience to customers around selling beauty products by leveraging the Connect, Inspire, Engage service model and product knowledge. The Beauty Consultant is also responsible for carrying out operational tasks that help drive sales and profit within the Beauty business.
Some of the responsibilities include, but are not limited to:
Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions about desired product.
Shares product knowledge and application techniques with customers to generate interest and close the sale.
Suggests additional products to customers to increase the basket size - Introduce customers to Beauty Virtual tools.
Meets or exceeds prescribed sales goals and productivity standards - Promotes Find More with customers to drive sales and enhance customer experience.
Actively engages customers to support the company’s Instant Credit Application Process.
Actively engages customers with JCP Rewards and gift card programs.
Listens to customer issues in a calm and agreeable manner to resolve problems.
Understands the local beauty industry competitive landscape and what products/services they offer.
Proactively supports diverse and inclusive brands in stores that enable us to deliver an exceptional customer experience.
Checkout Standards - Completes Point of Sale checkout processes including returns and re-ticketing merchandise.
Assists with signing and merchandising standards at department checkout counter.
Please note that previous experience in beauty sales is preferred but not required. We are looking for individuals who are eager to learn and provide exceptional customer service.
If you are passionate about delivering excellent customer experiences and have the necessary skills, we would love to hear from you. Apply now to join our team as a Beauty Consultant!
Job Type: Part-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Fredericksburg, VA 22407: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
