What are the responsibilities and job description for the Sales Floor Assistant position at JCPenney?
Contributes to profitable sales growth by assisting and training Merchandise associates and delivering company merchandise execution strategies
Customer Service & Sales - Greets and assists customers in finding products and delivers outstanding customer service - Partners with other team members when additional support is needed - Actively listens to customer issues in a calm and agreeable manner to resolve problems * SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance - Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale - Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment - Contributes to the execution of visual elements to support merchandising statements - Responsible for stockroom maintenance * door to floor / Restock / RFID & Inventory - Works with Sales Floor Supervisor to plan upcoming merchandise placement plans - Follows placement directions to effectively place set merchandise statements - Assists with the truck unload and merchandise preparation in a timely manner per company guidance - Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.) - Contributes to the Shoe on Display restocking process, including mismates and stockroom organization - Contributes to the restock program to identify replenishment opportunities * Omnichannel - Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed - Contributes to Buy Online Pick Up In Store, Ship from Store and Curbside Pickup processes as needed * General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities - Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink - Participates in annual inventory processes * Performance Standards - Supports company shrink and safety initiatives - Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
COVID-19 considerations:
We follow all CDC requirements
Work Location: One location
