IT Help Desk Technician

Overview:

Jeff Martin Auctioneers is one of the fastest growing auctioneering businesses in the nation because folks from all over "experience the difference we provide. With this growth, we are seeking a skilled Help Desk Tech to join our team. The ideal candidate will be an experienced It professional that posseses an A certification as well as solid understanding of Microsoft 365. They will provide technical support and assistance to our internal users, ensuring smooth operation of all systems and applications.

Responsibilities:

- Provide technical support and troubleshooting for desktop hardware and software issues

- Respond to user inquiries via phone, email, or in person

- Assist with technical issues related to Microsoft 365

-Help prevent that back log of IT office tasks

- Assist with onboarding and off boarding employees by managing forms associated with it

- Support network connectivity including VPN, Meraki, and other remote access solutions

Experience:

- 2-3 years Previous experience in desktop support or IT support role

- Proficiency in troubleshooting a variety of technical issues

- Knowledge of Microsoft 365

-A Certification

- Understanding of network connectivity solutions like VPN and Meraki

- Willingness to travel 10-25% of the time to our other locations

This position offers a competitive salary and the opportunity to work in a dynamic IT environment. If you have a passion for technology and enjoy helping others with their technical needs, we encourage you to apply for this exciting opportunity.

OTHER NOTES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Jeff Martin Auctioneers Inc. is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Remote Help desk: 3 years (Required)
• Microsoft 365: 3 years (Required)

Ability to Commute:

• Hattiesburg, MS 39402 (Required)

Work Location: In person