Document Specialist

Who are we? Chemical Guys is more than a brand. It's a lifestyle with a worldwide following driven by adventure, a passion for shine, and a love for the road ahead. We welcome Any and All who share this passion to become part of our family! Chemical Guys has become a true omnichannel leader in the automotive appearance industry with a massive social media following and product distribution around the world. But this is still just the beginning. We want to win in the long run, drive innovation, and refine the industry while having fun along with you. So, grab a wash mitt, and some soap, put that great smile on your face, and don’t look back… it’s going to be an unforgettable ride!

The QA Documentation Specialist is responsible for developing, implementing, and maintaining end-to-end Quality Assurance document systems at Chemical Guys. We manufacture our auto-detailing chemicals right here in Carson, CA and this is a great opportunity to grow and work alongside our both our quality (QA/QC) and manufacturing teams.

What's in it for you?

• $$21 -$30 an hour, $43,680 - $62,400 annually
• 1st Shift: 6:00 AM to 2:30 PM
• Paid Time Off: 9 personal days & 5 sick days
• Low-cost health insurance: Medical, Dental, Vision, Life, & FSA
• 401k matching
• Company events & happy hours
• Chemical Guys product discount
• Plus more!

What will you need?

• Prior experience working in a regulated industry or manufacturing environment
• Prior experience & knowledge in writing, developing, and implementing SOPs
• Bachelor’s degree and/or Specialty in Technical Writing, preferred
• Interest in the development of processes & documentation supporting a fast-
• paced manufacturing & production environment
• Ability to prioritize & pivot daily activities driven by production urgency
• Strong written & verbal communication skills in English
• Proficiency in Spanish is a plus
• Passion for Quality
• Applicants must live within a 20-mile radius of Carson, CA 90745

What you will do?

• Write, review, and implement the company-wide deployment of a Quality
• Assurance Documentation Program (QADP) QADP includes but is not limited to: Standard Operating Procedures (SOPs), Work Instructions, Forms, Job Aids, & Process Flows Catalog & maintain all Chemical Guys’ Manufacturing & Quality documentation
• Collaborate with cross-functional teams to identify areas of opportunity to develop necessary documentation, practices, and processes
• Train all cross-functional teams during implementation of new procedures & practices
• Perform & document product evaluations for conformance to requirements
• Initiate & manage product non-conformances including but not limited to receiving & inspection, in-line & finished production, and customer rejects/returns
• Oversee the documentation of the Corrective Action Preventative Action (CAPA) lifecycle from initiation of root cause investigations through implementation of corrective actions
• Assist production, warehouse, and quality personnel as required
• Perform timely escalations with strong communication skills across all levels of organization

First Year Deliverables (What to Expect)

• 3 months: Formalizing a company-wide documentation management system,

while prioritizing SOP development including forms, job aids, work instructions,

and process flows for manufacturing site (Carson MFG).

• 6 months: Cross-train as a Quality Control Inspector to assist with receiving &

inspections, and MFG QC Line checks. Coordinate the initiation of all Carson

MFG NCRs and assist the Quality Supervisor in performing CAPA investigations

when necessary.

• 12 months: Assist the Quality Supervisor in routinely maintaining and upkeeping

the Quality Dashboards and KPIs with minimal oversight. Identify & implement

Quality Continuous Improvement initiatives supporting business needs.

Job Type: Full-time

Pay: $21.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have a Bachelor’s degree and/or Specialty in Technical Writing, or similar? please elaborate
• Do you live within a 20-mile radius of Carson, CA 90745? Where do you live and how far is it?
• Do you have any technical writing samples?
• What is your proficiency with the Microsoft suite?

Experience:

• regulated industry or manufacturing environment: 1 year (Required)
• writing, developing, and implementing SOPs: 1 year (Required)
• Microsoft office suite: 5 years (Preferred)
• Collaboration with cross-functional teams: 2 years (Preferred)
• development of processes & documentation: 1 year (Required)
• writing sops: 1 year (Preferred)
• manufacturing production environment: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Carson, CA 90745: Relocate before starting work (Required)

Work Location: In person