What are the responsibilities and job description for the Supv, Program Sales position at Jewelers Mutual Insurance Company, SI?
Jewelers Mutual Group, United States and Canada’s leading insurer, risk advisor, and technology provider for the jewelry industry is hiring a Supv, Program Sales.
WHY JM:
We are a financially secure, exceptionally positioned, and intellectually curious company driven by our core values of Agility, Accountability and Relevancy! We continue to raise the tide of the jewelry industry we’ve served since 1913 through our innovative people, our unyielding customer commitment, and evolution of our products and services to be the most trusted advisor to all we serve.
With a generous benefits package, office locations throughout the United States, and a mantra of “making your mark today”, consider evolving your career and shining bright with Jewelers Mutual Group!
SUMMARY:
This role is responsible for overseeing a team of Program Sales Managers.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide daily direction on work expectations to Program Sales Managers
- Be the escalation point for complex Program Sales questions that require resolution
- Responsible for the necessary training to onboard and continue to develop Program Sales Managers
- Manage and exceed service expectations with inbound service calls
- Manage and exceed outbound sales call expectations
- Manage and improve effectiveness of jeweler and agency sales calls
- Generate Program Sales metrics and provide results and analysis to Sr Mgr, Sales Distribution in order to inform business decisions
- Maintain effective business relationships with agency business partners
- Lead projects and initiatives internally that lead to process and sales efficiencies
- Develop program sales involvement of JM Risk Services which may include direct jeweler sales leading to the progress of a future JMRS role
- Travel to industry events as necessary(approximately 10%)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
LEADERSHIP RESPONSIBILITIES
Carries out leadership responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
QUALIFICATIONS
- Associates degree required, Bachelors degree preferred
- Must have five years of related work experience
- Previous sales management experience preferred
- Must have experience with client interaction and relationship development
