What are the responsibilities and job description for the Part-time Sales Assistant position at Jimmy Choo?
Sales Support
- Replenish merchandise on the sales floor
- Perform stock checks for customers and in support of sales associates
- Assist with merchandise floor moves and other visual tasks
- Process POS transactions accurately and efficiently
- Comply with all sales related policies and procedures
- Great teamwork
- Flexibility to do different tasks
- Specific tasks include, operating the cashier register to process transactions during high peaks; taking phone calls from customers; become well versed with CRM system to input customer data; act as sales support to sales team whether to bring out product and put away go backs; Maintain organization back of house to upkeep the standards and efficiency when stock associate is not available; maintaining VM standards
- Having confidence giving advice to customers when all associates are occupied
Customer Service
- Greet each customer in a warm and friendly manner
- Interact with customers as they enter the store
- Respond to customer’s questions quickly and accurately
- Determine customer’s needs and direct them to the appropriate sales associate
- Assist the sales associates in resolving all client problems and complaints as needed
- Work with stock and sales associates effectively to ensure a fast and seamless customer experience in the fitting rooms
- Provide the highest level of customer service to each customer
Operations
- Keep sales floor and merchandise neat, organized and stocked
- Unpack, hang/fold merchandise, and secure security tags when needed
- Maintain the sales floor, fitting rooms, cash wrap; processes and run go-backs
- Adhere to work schedule, inclusive of time and attendance
- Comply with all Point-of-Sale policies and procedures
Job Type: Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Bonus pay
COVID-19 considerations:
Curbside pickup available, common surfaces sanitized regularly. Masks are provided for employees and customers as requested and Jimmy Choo follows state regulations pertaining to Covid-19 protocol.
Ability to commute/relocate:
- Las Vegas, NV 89106: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location