What are the responsibilities and job description for the Customer Service / Billing / M-F 6AM-4PM position at Jit-Ex, LLC?
Job description
Customer Service
This job includes working with drivers, answering emails, and multitasking. We are looking for someone who is hardworking, self motivated, and works great with others. The hours are 6AM-4PM, Monday through Friday.
Job requirements will include but will not be limited to...
- Interact with customers to provide information in response to inquiries about services and to handle and resolve complaints.
- Collaborate with management to modify daily routes to accommodate the needs of customers
- Answer incoming phone calls from drivers on the road and work with dispatch to provide drivers with required information
- Cultivate strong relationships with drivers and customers to reduce the stress that comes with last minute schedule changes
- Be detailed in responses with customers and drivers to ensure accurate information is being relayed.
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Applicant can respond here and/or at our Web-page at Jit-Ex.com.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Holidays
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Work Location: In person
Salary : $40,000 - $60,000
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