What are the responsibilities and job description for the Assistant Facilities Manager position at JLL?
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
What this job involves -
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.
Essential Functions
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
Meet or exceed site Key Performance Indicators (KPI’s)
Monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
Implement and monitor hazard control and team safety practices
Develop monthly/quarterly variance reporting on all operating budgets on a timely basis.
Ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards
Support work order management for in house staff and vendors as necessary.
Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
Any and all other duties and tasks assigned
Job Requirements
Bachelor's Degree or equivalent work experience in Facilities Management or Property Management
required
Minimum of two (2) years of industry experience required either in the corporate environment, third party service provider or as a consultant
Strong leadership and relationship building skills
Strong interpersonal skills and problem-solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Strong knowledge of Microsoft Office products such as Office, Outlook, Excel, etc.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
What this job involves -
Assist the Facility Manager in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, procurement, and supplier management. Develop client relationships with key representatives in supporting client’s corporate real estate goals and objectives.
Essential Functions
Maintain client satisfaction with delivery of Facility Management services and support programs to increase customer satisfaction
Support compliance with Jones Lang LaSalle minimum audit and compliance standards in facility management, financial management and operational policies and procedures
Meet or exceed site Key Performance Indicators (KPI’s)
Monitor Service Level Agreements (SLA’s) monthly to identify potential challenges and plan corrective actions accordingly
Enforce all Company policies and training requirements regarding safe and efficient operations and work practices
Implement and monitor hazard control and team safety practices
Develop monthly/quarterly variance reporting on all operating budgets on a timely basis.
Ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards
Support work order management for in house staff and vendors as necessary.
Support facility soft services as needed and directed such as: meetings preparation, conference room reservations, food services, parking, vending, and badging
Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations
Any and all other duties and tasks assigned
Job Requirements
Bachelor's Degree or equivalent work experience in Facilities Management or Property Management
required
Minimum of two (2) years of industry experience required either in the corporate environment, third party service provider or as a consultant
Strong leadership and relationship building skills
Strong interpersonal skills and problem-solving ability
Excellent verbal/written communication and presentation skills
Proven record of providing excellent internal and external customer service
Strong knowledge of Microsoft Office products such as Office, Outlook, Excel, etc.
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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