Business Support, Concierge

JLL
Edgewood, MD Full Time
POSTED ON 1/25/2022 CLOSED ON 5/28/2022

What are the responsibilities and job description for the Business Support, Concierge position at JLL?

About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
  • Work hours are from 8:00AM until 5:00PM, punctuality is crucial
  • Answering phone calls and transferring to appropriate employee
  • General administrative and clerical support
  • Assisting other departments with assignments needed to run the office smoothly
  • Badging guests and visitors
  • Emailing employees about messages left for general public
  • Provide back-up support to Executive Administrative person
  • Submit tickets for building maintenance on behalf of the Facility Management team
  • Inventory supplies and place orders for kitchen supplies and other areas
  • Work with mailroom clerk to stock breakrooms
  • Manage coffee and refreshment vendors
  • Keep updated office contact list
  • Order catering for meetings as requested
  • Any and all other duties and tasks assigned
Knowledge, Skills, and Abilities
  • 2 years Receptionist/Administrative experience required.
  • High School diploma or equivalent required; Associates degree or college course-work is preferred.
  • Some professional experience working in an administrative role in a very busy front desk setting is preferred.
  • Must be able to work in a busy and quickly changing fast paced environment.
  • Excellent customer service skills are essential for success in this role.
  • Candidate must be able to communicate professionally both in person and in writing.
  • The applicant must possess strong organizational skills and have a positive, problem-solving attitude and be able to manage multiple tasks with minimal supervision.
  • Proficiency with desktop computing platforms (PC) and applications (MS Office Suite).
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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