What are the responsibilities and job description for the Contract Recruiting Coordinator position at JLL?
The Recruiting Coordinator is the point of contact for recruiter, HRBP’s and managers in the offer letter and hiring process. They provide an increased level of customer support to the organization by achieving full understanding of all processes, programs and Workday activities to credibly respond to the hiring process. They anticipate next level questions and escalate appropriately. Ability to vendor manage, knowledgeable on hiring compliance per State and client background specifications
A successful individual will solution and resolve issues using a combination of individual research, predetermined escalation process, and partnership with infrastructure teams on final resolution. In many cases they will develop process improvements and implement appropriate changes. They will utilize various training and materials to effectively and efficiently state policy and programs in a consistent manner to ensure the information provided is correct and the employee is responded to in a timely manner. The Recruiting Coordinator will also perform standardized HR transactions in Workday.
What this job involves:
A successful individual will solution and resolve issues using a combination of individual research, predetermined escalation process, and partnership with infrastructure teams on final resolution. In many cases they will develop process improvements and implement appropriate changes. They will utilize various training and materials to effectively and efficiently state policy and programs in a consistent manner to ensure the information provided is correct and the employee is responded to in a timely manner. The Recruiting Coordinator will also perform standardized HR transactions in Workday.
What this job involves:
- Support, drive and communicate policy and procedures regarding the hiring process
- Creation of job requisitions based on received information
- Assist in design and execution of programs and processes enhancing an applicant to hire experience
- Offer letter creation process including appropriate approvals of add/removals from standardized letters
- Initiation of background/drug screening appropriate by client. Fully understand requirements based on client accounts and adjudicate based on company guidelines and pre-determined approval levels.
- Provide maintenance entry adjustments as needed on all employee activities which includes salary, location and supervisor changes
- Utilize the Workday environment on the pre-hire and manage hire process, manage all employee data and file information and appropriately follow-up on needed employee information including I9’s.
- Answer basic employee onboarding questions including payroll and benefit related inquiries
- Coach business on appropriate process and guidelines in connection with the hiring process
- Ensure all proper new hire set-up is achieved and first day pay is correct
- Additional project involvement, as needed
- Bachelor’s degree in Human Resources or related field
- Minimum 2 years in a corporate or business unit HR generalist or service center role, preferred
- Experience in front-line customer service role, preferred.
- Experience with Workday preferred
- Experience with Excel and Word
- Knowledge of working with HR processes and procedures
- Excellent verbal and written communication and listening skills.
- Ability to work independent and in a team environment.
- Proactive and highly motivated.
- Highly organized working in high volume
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