What are the responsibilities and job description for the Hard Services Lead position at JLL?
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Responsibilities-
Manage the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety equipment and systems.
Provide strategic direction for maintenance team. Ensure all JLL and client safety procedures are followed.
Understands the engineering design and operational aspects of building systems and equipment and ensure building systems are maintained to an industry reliably and efficient state.
Foster a culture of proactive behaviour by inspecting buildings and all related infrastructure for preventative repairs
Manage operations, maintenance and capital improvements of all Life Safety, Mechanical, Electrical, Plumbing, HVAC, and Building systems.
Evaluate in conjunction with Reliability Engineer and System Owners the existing preventive maintenance scheduling intervals and work to maintain, update and improve the operational efficiency of the CMMS system.
Ensure all managed sites are operating according to state and local building codes as well as site specific SOP and guidelines.
Identify cost savings opportunities within the maintenance program while maintaining 100% uptime.
Assist in preparing and executing annual property budgets.
Assist in reviewing and approving all payables through P.O. system and MRO stockroom operations.
Assist in negotiating service contracts under the direction of the Facility Manager
Monitor and review WO metrics and preventive maintenance programs.
Review and action all outstanding SLA gaps and drive innovation and process to maximize resources and results
Develop and maintain positive client relationship through due diligence and concise communications.
Develop strong partnership with client through trust, actions and results
Interface with facility manager on construction activities such as tenant renovation and capital projects
such as tenant renovation and capital project implementation.
Any/other duties as assigned
Education/Experience/Certifications:
Bachelor’s degree in Engineering, related discipline or equivalent facilities experience and training or equivalent working experience in a similar role
Have a minimum of seven (7) years of technical experience in all aspects of building engineering with a strong background in technical aspects of HVAC, plumbing, electrical equipment, repair and maintenance and overall system design and application
Extensive building systems knowledge, preferably with CMMS, BMS and controls
Client service-oriented attitude
Excellent verbal and written communication skills
Strong organizational, prioritization, and interpersonal skills
5 years of facility/maintenance management
Proficient in Microsoft Office programs such as Microsoft Word, Excel, Outlook, PowerPoint, etc
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Responsibilities-
Manage the efficient operations and maintenance of all facility electrical, mechanical, structural, and life safety equipment and systems.
Provide strategic direction for maintenance team. Ensure all JLL and client safety procedures are followed.
Understands the engineering design and operational aspects of building systems and equipment and ensure building systems are maintained to an industry reliably and efficient state.
Foster a culture of proactive behaviour by inspecting buildings and all related infrastructure for preventative repairs
Manage operations, maintenance and capital improvements of all Life Safety, Mechanical, Electrical, Plumbing, HVAC, and Building systems.
Evaluate in conjunction with Reliability Engineer and System Owners the existing preventive maintenance scheduling intervals and work to maintain, update and improve the operational efficiency of the CMMS system.
Ensure all managed sites are operating according to state and local building codes as well as site specific SOP and guidelines.
Identify cost savings opportunities within the maintenance program while maintaining 100% uptime.
Assist in preparing and executing annual property budgets.
Assist in reviewing and approving all payables through P.O. system and MRO stockroom operations.
Assist in negotiating service contracts under the direction of the Facility Manager
Monitor and review WO metrics and preventive maintenance programs.
Review and action all outstanding SLA gaps and drive innovation and process to maximize resources and results
Develop and maintain positive client relationship through due diligence and concise communications.
Develop strong partnership with client through trust, actions and results
Interface with facility manager on construction activities such as tenant renovation and capital projects
such as tenant renovation and capital project implementation.
Any/other duties as assigned
Education/Experience/Certifications:
Bachelor’s degree in Engineering, related discipline or equivalent facilities experience and training or equivalent working experience in a similar role
Have a minimum of seven (7) years of technical experience in all aspects of building engineering with a strong background in technical aspects of HVAC, plumbing, electrical equipment, repair and maintenance and overall system design and application
Extensive building systems knowledge, preferably with CMMS, BMS and controls
Client service-oriented attitude
Excellent verbal and written communication skills
Strong organizational, prioritization, and interpersonal skills
5 years of facility/maintenance management
Proficient in Microsoft Office programs such as Microsoft Word, Excel, Outlook, PowerPoint, etc
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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