What are the responsibilities and job description for the IoT Engineer position at JLL?
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves
The IoT Engineer plays a crucial role in ensuring the efficient operation and maintenance of the digital buildings platform, software/hardware, optimizing building performance, energy efficiency, and occupant comfort. The role takes a holistic view of the building's IoT systems consisting of the technology infrastructure and building control systems (HVAC, Lighting, FLS, Energy, etc.) used by all departments in the day-to-day operations and service delivery. This leading role and overarching approach are to enhance the user experience, increase operational efficiencies, protect from cyber security breaches, continually innovate and advance to ensure the portfolio of buildings is renowned for being the lead in "Smart Buildings".
The effective management of the IoT systems will be through policy, governance and a clear pathway and reporting structure to demonstrate progress, success and innovation.
Essential functions include:
Lead a program for digital buildings in a large portfolio, migrating from legacy infrastructure to new generation cloud connected and centrally managed operations
Deliver the framework, communications and processes for the program to connect site teams and stakeholders to achieve the set targets
Partner with client and operations teams to identify system improvement opportunities and lead the implementation
Manage and update asset inventory lists of Automation components, ensuring that any changes are documented correctly and that systems are updated when changes take place
Regularly audit all owned assets of hardware, software and associated Licensing
Support site critical MEP enhancement projects including hardware upgrade associated with BMS such as workstations and software upgrades including programming and configuring tools, graphics, and user interfaces
Support major equipment issues and failures by reviewing and supporting remediation actions e.g. whether to change out equipment or repair, temporary repairs, change controls if required.
Review maintenance contracts with third party vendors and ensure their remit is defined adequately and deliverables are clear and appropriate. Assist to ensure best value for money is obtained in terms of minimizing external contract support and maximizing the use of internal resources (i.e. service partner BAS/BMS techs)
Ensure any security updates / patching and configuration changes are implemented in an efficient manner and reported back where appropriate (e.g. in the case of cyber alert)
Support software and configuration required for external systems interfaces such BMS software tools
Sign off and hand over hardware deployments and software integrations
Oversee mapping building system points and data into the cloud system
Extension of building ontology (relational class, subclass, and property relationships) as needed
Carry out training of staff, ensure all procedures and instructions are carried out appropriately by doing regular management monitoring
Review performance of the engineering operational systems (number of alarms per week, outstanding work orders, etc.)
Key Skills & Knowledge
The desired candidate will have knowledge and experience with IoT technologies. Linux, MS Windows Server, and SQL knowledge are also a plus.
IoT and BMS protocols suitable for enterprise class networks.
Understands the engineering design and operational aspects of the facility's systems and equipment.
Must be able to recognize IoT system shortcomings and respond to operational and emergency situations such as vulnerabilities, patch and client driven tabletop exercises.
Excellent written and communication skills are required.
Candidates must have a flexible and creative work style with a goal of achieving excellence.
Familiarity with smart buildings spaces: IoT devices, transmission pipeline, databases, data transformation, rudimentary software understanding.
Good building domain expertise. Understand the IoT platform technology stack and how devices communicate to the cloud.
Subject Matter expertise on the devices to integrate. Know how IoT devices work and represent data.
IoT and Building Controls security, i.e. configuring for secure communications & operations of data at rest or in transit.
Ability to identify data needs based on defined use case
Familiarity with integrated facilities management operations.
Experience conveying technical aspects to non-technical audiences.
Experience
Bachelor's degree from an accredited college, or equivalent experience/combined education, with 5 years or more of professional experience Building Automation Systems/IoT - Preferred
Must have BMS or BAS experience
Automated Logic WebCTRL experience preferred
IoT device management and experience
Root Cause Analysis experience
Program Management
Knowledge of relevant regulations and standards, including data privacy and security regulations.
Excellent communication skills and availability to talk to executive levels through to frontline teams
Strong PC literacy and proven ability to manage daily activities using various systems.
What you can expect from us
We're an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We'll offer you a competitive salary and benefits package.
With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.
Apply today!
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves
The IoT Engineer plays a crucial role in ensuring the efficient operation and maintenance of the digital buildings platform, software/hardware, optimizing building performance, energy efficiency, and occupant comfort. The role takes a holistic view of the building's IoT systems consisting of the technology infrastructure and building control systems (HVAC, Lighting, FLS, Energy, etc.) used by all departments in the day-to-day operations and service delivery. This leading role and overarching approach are to enhance the user experience, increase operational efficiencies, protect from cyber security breaches, continually innovate and advance to ensure the portfolio of buildings is renowned for being the lead in "Smart Buildings".
The effective management of the IoT systems will be through policy, governance and a clear pathway and reporting structure to demonstrate progress, success and innovation.
Essential functions include:
Lead a program for digital buildings in a large portfolio, migrating from legacy infrastructure to new generation cloud connected and centrally managed operations
Deliver the framework, communications and processes for the program to connect site teams and stakeholders to achieve the set targets
Partner with client and operations teams to identify system improvement opportunities and lead the implementation
Manage and update asset inventory lists of Automation components, ensuring that any changes are documented correctly and that systems are updated when changes take place
Regularly audit all owned assets of hardware, software and associated Licensing
Support site critical MEP enhancement projects including hardware upgrade associated with BMS such as workstations and software upgrades including programming and configuring tools, graphics, and user interfaces
Support major equipment issues and failures by reviewing and supporting remediation actions e.g. whether to change out equipment or repair, temporary repairs, change controls if required.
Review maintenance contracts with third party vendors and ensure their remit is defined adequately and deliverables are clear and appropriate. Assist to ensure best value for money is obtained in terms of minimizing external contract support and maximizing the use of internal resources (i.e. service partner BAS/BMS techs)
Ensure any security updates / patching and configuration changes are implemented in an efficient manner and reported back where appropriate (e.g. in the case of cyber alert)
Support software and configuration required for external systems interfaces such BMS software tools
Sign off and hand over hardware deployments and software integrations
Oversee mapping building system points and data into the cloud system
Extension of building ontology (relational class, subclass, and property relationships) as needed
Carry out training of staff, ensure all procedures and instructions are carried out appropriately by doing regular management monitoring
Review performance of the engineering operational systems (number of alarms per week, outstanding work orders, etc.)
Key Skills & Knowledge
The desired candidate will have knowledge and experience with IoT technologies. Linux, MS Windows Server, and SQL knowledge are also a plus.
IoT and BMS protocols suitable for enterprise class networks.
Understands the engineering design and operational aspects of the facility's systems and equipment.
Must be able to recognize IoT system shortcomings and respond to operational and emergency situations such as vulnerabilities, patch and client driven tabletop exercises.
Excellent written and communication skills are required.
Candidates must have a flexible and creative work style with a goal of achieving excellence.
Familiarity with smart buildings spaces: IoT devices, transmission pipeline, databases, data transformation, rudimentary software understanding.
Good building domain expertise. Understand the IoT platform technology stack and how devices communicate to the cloud.
Subject Matter expertise on the devices to integrate. Know how IoT devices work and represent data.
IoT and Building Controls security, i.e. configuring for secure communications & operations of data at rest or in transit.
Ability to identify data needs based on defined use case
Familiarity with integrated facilities management operations.
Experience conveying technical aspects to non-technical audiences.
Experience
Bachelor's degree from an accredited college, or equivalent experience/combined education, with 5 years or more of professional experience Building Automation Systems/IoT - Preferred
Must have BMS or BAS experience
Automated Logic WebCTRL experience preferred
IoT device management and experience
Root Cause Analysis experience
Program Management
Knowledge of relevant regulations and standards, including data privacy and security regulations.
Excellent communication skills and availability to talk to executive levels through to frontline teams
Strong PC literacy and proven ability to manage daily activities using various systems.
What you can expect from us
We're an entrepreneurial, inclusive culture. We succeed together - across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We'll offer you a competitive salary and benefits package.
With us, you'll develop your strengths and enjoy a career full of varied experiences. We can't wait to see where your ambitions take you at JLL.
Apply today!
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
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