What are the responsibilities and job description for the Alarm Service Technician position at Jobot?
This Jobot Job is hosted by: Forrest Mack
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Salary: $40 - $55 per hour
A bit about us:
We are the Northwest's most trusted name in fire protection, leading the way in providing reliable, comprehensive fire protection services to a diverse customer base spanning various industries. Our expertise includes product and system certification, testing, inspection, maintenance, retrofit, and installation across the entire spectrum of fire protection applications. As a trusted partner, we serve business and building owners and managers throughout Western Washington.
Why join us?
Benefits:
- Medical, Dental and Vision coverage, including some plans that are 100% employer paid
- 401K Retirement Plan with Company match
- 8 paid holidays off per year
- Paid Time Off (PTO) Plan
- Employee Assistant Program
- Company Paid Long Term Disability Insurance
Job Details
Alarm Service Technician role services, inspects, tests, maintains, repairs, replaces Fire Alarm and Fire Alarm Monitoring systems and devices for current and new customers in accordance with current manufacturers' recommendations, NFPA and DOT standards and regulations, and current jurisdictional code. Operation of a company vehicle, independent scheduling and invoicing of appointments is required using company (and when applicable jurisdictional) provided software platforms. Responsible for maintaining a professional, productive and safe work environment.
POSITION REQUIREMENTS:
- Excellent verbal and written communications skills, plus the ability to multi-task and work in a fast- paced team environment
- Exhibits attention to detail with high standards for accuracy and follow through.
- Exceptional interpersonal, organizational, analytical, decision-making, and problem-solving skills.
- Hold and maintain applicable distributor manufacture and jurisdictional licenses and certifications to deliver work. – FA-1, WA Journeyman Electrical License (06).
- Ability to work overtime and or outside standard business hours and or weekends as needed to accommodate customer needs.
- Hold and maintain a valid driver’s license and a driving record that meets Company requirements.
DUTIES:
- Carry out scheduled & unscheduled fire alarm and fire alarm monitoring install/upgrade work and specialty testing dispatched by the Service Coordinator or at the direction of the Alarm Service manager to manufactures recommendations and jurisdictional requirement and to the level of the licenses they hold.
- Act as service and technical support to other division technicians.
- Provide clear education, guidance, the local fire code requirements, to customers regarding services, systems, apparatus, for which you are licensed, in accordance with Company expectations.
- Set and meet clear expectations with customers.
- Perform site surveys to educate customers as to timing, delivery, and operational impact around the delivery of a proposed solution.
- Procure, carry, and secure the product and parts needed for the job prior to the scheduled date/time of installation.
- Monitor and maintain proper working order of company tools and equipment.
- Understand all service capabilities, warranties, product usages and challenges, to further educate and serve external customers.
- Responsible for recording time in the company provided time and attendance software.
- Responsible for maintaining all job and customer related notes, deficiencies, invoices, and compliance test reports in company provided software (or as required compliance test reports through third party jurisdictional platforms) using furnished hardware.
- Monitor and report issues with operation of company vehicle immediately.
- Responsible for notifying direct supervisor of any equipment break down or malfunction or any unsafe working conditions.
- Responsible for complying and enforcing safety requirements while on company property and at customers site.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Benefits:
401K, Employee Events, Employee Referral Program, Flexible Schedules, Free Food and Coffee, Game Rooms, Life Insurance, Maternity/Paternity Paid Leave, Medical, Dental and Vision, On Site Cafeteria, Paid Holidays, Paid sick days, Parking , Performance bonus, Professional Development, Retirement / Pension Plans, Vacation/paid time off, Work From Home
About the Company:
Jobot
Company Size:
500 to 999 employees
Industry:
Manufacturing - Other
Founded:
2018
Website:
https://jobot.com/