What are the responsibilities and job description for the Help Desk Analyst position at Jobot?
Job Description
Help Desk Analyst- Remote Position
This Jobot Job is hosted by: Gabrielle Neidlinger
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $22 - $25 per hour
A bit about us:
We are a long standing HVAC company offering an array of services across the country.
Why join us?
We are growing massively, and this is a contact to hire position with the opportunity to grow with us. We offer excellent compensation, benefits, and time off.
Job Details
The Help Desk Support Analyst identifies problems, troubleshoots, and provides advice to resolve user PC problems. The ideal candidate will be able to provide level one technical support and active directory to corporate and field users.
You will be offering support on the following, and will be able to answer, evaluate, and prioritize incoming telephone, email, voicemail, and in-person inquiries for assistance:
A college degree and 3 years experience working on a corporate help desk supporting remote locations and users, including using call tracking systems and remote management tools is required. MS certifications or professional help desk certifications are also a huge plus!
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
This Jobot Job is hosted by: Gabrielle Neidlinger
Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $22 - $25 per hour
A bit about us:
We are a long standing HVAC company offering an array of services across the country.
Why join us?
We are growing massively, and this is a contact to hire position with the opportunity to grow with us. We offer excellent compensation, benefits, and time off.
Job Details
The Help Desk Support Analyst identifies problems, troubleshoots, and provides advice to resolve user PC problems. The ideal candidate will be able to provide level one technical support and active directory to corporate and field users.
You will be offering support on the following, and will be able to answer, evaluate, and prioritize incoming telephone, email, voicemail, and in-person inquiries for assistance:
- PC Problems
- Network printers and copiers
- MS Office suite of applications
- Company front-office computer systems
- Company network and email
- Mobile devices
A college degree and 3 years experience working on a corporate help desk supporting remote locations and users, including using call tracking systems and remote management tools is required. MS certifications or professional help desk certifications are also a huge plus!
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Salary : $22 - $25
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