Homeowner Service Managers

Company Description

Job Description

Property Team Lead - Homeowner's experience required! at Sedgwick in Augusta, Maine, United States Job Description Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It's an opportunity to do something meaningful, each and every day. It's having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you're someone who cares, there's a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Most Loved Workplace® Forbes Best-in-State Employer Property Team Lead - Homeowner's experience required! QUALIFICATIONS
- 10yrs minimum handling Homeowner's claims.
PRIMARY PURPOSE : To oversee and lead the workflow of claims professionals to ensure regulatory compliance and to communicate and maintain strong relationships with Third Party Administrators.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
- Designs and coordinates management and oversight of third-party administrator claims.
- Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
- Oversees the work of assigned colleagues, including project assignment and workflow.
- Manages and approves insurance and matured endowment claims.
- Monitors management reports relating to the area/office performance.
- Analyzes and performs audits to existing claims for liabilities and adherence to company standards.
- Resolves and adjusts errors and complaints.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
- Performs other duties as assigned.
- Supports the organization's quality program(s).
SUPERVISORY RESPONSIBILITIES
- Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
- Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
- Provides support, guidance, leadership, and motivation to promote maximum performance.