Senior Systems Integrator

Job Description

Locations: TX - Plano, United States of America, Plano, Texas

Senior Systems Integrator

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.

Production support strategies are an essential ingredient of our current and future success. We are actively seeking a talented Technologist to work across our platforms to evolve support and monitoring capabilities. As a Systems Integrator, you will have the opportunity to tackle complex problems while using your expertise to deliver and support our services. 
Candidates must be able to effectively communicate and influence partners vertically and horizontally throughout the organization. Strong analytical skills, attention to detail, and the ability to integrate into a dynamic environment are essential to succeeding in this role.



In this role as a Senior Systems Integrator, you will:

Communicate to technical partners on issues or downtime impacting the availability of non-prod environments

Continue to develop and demonstrate a thorough understanding of supported business processes and underlying technologies

Communicate to technical, project, and business resources verbally and through written documentation

Collaborate with other tech platforms and partners to engineer an integrated, end-to-end support frameworks across technology layers

Support an on-call environment and provide assistance to trouble tickets

Establish cross-training initiatives within the team to provide enhanced automated support capabilities

Support and perform testing required to ensure successful implementation of solutions into production

Troubleshoot common release failures utilizing monitoring tools and CI/CD pipeline jobs

Identify opportunities to improve efficiencies through innovation or process improvements.



Basic Qualifications:

Bachelor’s Degree or Military experience

At least 4 years experience managing software infrastructure (Windows, Linux)

At least 1 year of experience with monitoring technologies (Splunk, New Relic, Grafana, PagerDuty)

At least 1 year of experience of cloud platforms (AWS, Azure, GCP)

At least 2 years of experience with Agile development

At least 1 year of experience with automated testing (Cucumber, Regression Tests)



Preferred Qualifications:

3 years experience with Splunk, New Relic, Grafana, PagerDuty

2 years of experience of common CI/CD Pipeline Tools (Git, Jenkins, Artifactory, Automated Release Principles)

2 years of experience with AWS Cloud platforms and services (ie. EC2,S3, Cloudwatch,ECS)

2 years experience in Python, JavaScript or Powershell development

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to (url removed)

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).