What are the responsibilities and job description for the Field Engineer position at JobsRus.com Formerly CorTech?
Benefits Available!
Weekly Pay!
$21.43/Hour
Summary:
As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, network devices, standard software, and low-end servers at customer sites, and/or depot locations.
This is a journeyman position for the typical desk side support technician.
You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.
Your assignments will range in complexity from troubleshooting and repair, to more difficult device repair, including reloading and re-imaging of PCs/laptops, and installing and optimizing HW/SW networking products.
Responsibilities:
Provides support for software, hardware and networking support for desktops, laptops and servers
Provides maintenance and support on legacy products
Supports Core, server products
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds and changes as required
Tests and certifies PCs, networks, servers and client approved applications
Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system.
About the Company:
JobsRus.com Formerly CorTech
About Us
JobsRUs offers job opportunities across the United States with diverse employers and organizations. Job seekers can expect to find a diverse selection of permanent and temporary job opportunities throughout the USA and include both full time and part-time job opportunities in all skill sets and industries.
Our Mission
To simplify the job search process for job seekers while providing increased visibility and exposure employers require in order to successfully fill their open positions. We aim to connect eager job seekers with diverse job opportunities for quality employers.
Company Size:
100 to 499 employees
Industry:
Staffing/Employment Agencies
Founded:
1999
Website:
http://www.jobsrus.com
