Account Manager

The purpose of this position is to drive profitable growth and market share of Key Accounts through the development and implementation of customer specific strategies.

The incumbent will have direct responsibility for local sites of designated accounts and if applicable, regional responsibility for the implementation of strategies in their assigned center of influence.

• Grow market share by identifying new business opportunities within the key accounts.
• Support and manage project bid activity at designated accounts
• Manage and support pre and post order execution
• Key account management activities aimed at strengthening our relationships and driving higher market share at assigned accounts across the JC product range.
• Manage assigned sales activities expenses within approved budget.
• Ensure all formal agreements with assigned Accounts follow the agreed approval process for the customer and John Crane.
• Manage the involvement of sales, marketing, engineering, departments, and lines of business to ensure optimum solution is delivered.
• Secure sales contracts within budgeted pricing guidelines and meet company standards for margins.
• Manage assigned key accounts, research and resolve service issues with clients.
• Manage all required sales reporting for assigned area such as aggregate and site/region specific forecasts, actual sales results, variance analysis and mitigation plans to eliminate negative variances.
• Provide weekly/monthly/90-day sales forecasts and explain variances to forecasts.
• Conduct market and competitor analysis to identify new clients and opportunities for growth.
• Continually update industry, product, competitor, and market knowledge and provide information to Director Sales and Marketing. Upsell and expand revenue with existing clients.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

• High School Diploma or equivalent required. Some college preferred.
• Minimum three years sales experience in a manufacturing environment.
• Requires comprehensive knowledge of products sold and serviced by the company including the application of those products.
• Excellent interpersonal and communication skills.
• Demonstrated experience of achieving year over year sales growth
• Ability to manage a team of people with various job responsibilities.
• Self-Starter and highly motivated to achieve results with minimal direct supervision.
• Ability to develop presentations for customers and potential customers and present in a professional manner.
• Computer literate with good working knowledge of MS Office suite and ERP systems
• Experience working with a diverse group is a plus.

At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 14,600 colleagues, based in 50 countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customer s’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170 year history of innovation, and five global divisions, all experts in their field.

John Crane is a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries. The company designs and manufactures a variety of products, including mechanical seals and systems, couplings, filtration systems and digital diagnostics technologies. John Crane customer service is accessed through a global network of more than 200 sales and service facilities in over 50 countries. Global reported revenue for fiscal year 2021 was in excess of $1 billion USD. John Crane is part of Smiths Group, a global leader in applying advanced technologies for markets in threat and contraband detection, energy, medical devices, communications, and engineered components.