What are the responsibilities and job description for the Service technician position at John H. Carter?
- Travel - either alone or with team members - to customer sites both on and offshore with company supplied equipment to meet with customer to discuss operational problems with equipment
- Perform Pre-Work JSA "Job Safety Analysis"
- Assess condition and problems with equipment and make appropriate repair
- Assumes responsibility for communication and education between the company and clients
- Responsible for communicating company deliverables to the client and for the accuracy and the timeliness of all internal and external communications and reporting.
- Assumes responsibility for the overall safety of the work environment. Responsible for ensuring compliance with company, client, OSHA, and other applicable standards.
Perform Behavioral Safety Observations as needed. Ensures that work area is clean, secure, and well maintained.
- Assumes responsibility for related duties as required or special projects as assigned.
- Training / Mentoring - A few of the activities in the area of Training / Mentoring will include, but are not limited to : Assist in training / mentoring of new employees.
- Able and willing to work on-call and off shift as required by customers or management.
- Troubleshooting and repair of control and automated valve assemblies
- Use of basic hand and measurement tools
- Some lifting, bending and long term standing required.
- Ability to work independently in a fast-paced environment
- Available to work overtime including some weekends.
- Fulfil all company safety training requirements. Customer site requirements. Filling CWX service related documentation.
Be able to exercise the stop work authority program.
- Follow John H. Carter Co., Inc. policies, procedures and methodologies.
- Work collaboratively with development staff and support staff to maintain thorough knowledge of product capabilities, and to ensure that all communications between John H.
Carter Co., Inc. and its stakeholders are precise.
- Travel required up to 15% of the time.
- Other duties may be assigned.
Last updated : 2024-10-05
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