Patient Services Coordinator IV

YOU BELONG HERE

What Awaits You?

• Career growth and development
• Employee and Dependent Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Our competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link: https://jhh.mybenefitsjhhs.com/

Position Summary:

• The Patient Services Coordinator IV is responsible for training, leading, and motivating team members

• Responsible for assisting management by serving in the “lead” role and functioning as a group/team mentor and resource liaison

• Duties include managing complex multi-payer insurance verification and benefits eligibility procedures; obtaining and completing documentation for pre-certification and referral/authorizations, assessing patient financial liability and scheduling, registering and billing patients

• This position requires a clear understanding of the revenue cycle and professional competence in reviewing and securing all appropriate financial resources for patients to maximize reimbursement to the Health System

• The Patient Services Coordinator IV must be highly proficient with insurance verification/benefits eligibility procedures and have extensive knowledge of pre-certification and claims processing. This position requires patient/ family contact on and off the medical unit to receive payment, ascertain appropriate insurance coverage, and initiate applications for alternative sources of funding.

Education:

• A.A. degree or equivalent required

• B.A. degree preferred

Work Experience:

• Five (5) years of relevant work experience in medical office, hospital, medical call center or similar customer service environment

• Extensive medical insurance processing, admissions and/or insurance experience required

Shift:

• Full-Time
• 40 Hours Per week
• 7:00am-3:30pm

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.