Registration representative

JOB RESPONSIBILITIES :

Completes the registration of patients into the hospital computer system according to hospital procedures, including :

• Performs bedside registration for Emergency Room patients.
• Pre-registers and registers patients for direct admission, scheduled admissions, outpatient surgeries and outpatient ancillary services in order to allow timely and accurate billing to third party payers and patients.
• Verifies and assures accurate documentation of financial and demographic information. Updates computer system if needed and makes copies of insurance cards for appropriate departments.
• Explains purpose of and obtains signatures for all consent forms and witnesses signatures of patients and responsible parties (consent for treatment, financial consent, Medicare Message advance directive, MSP form, and the HIPAA Revalidation consent form).
• Scans all forms for consent to treatment, financial forms, insurance cards, Photo ID's, HIPAA revalidation forms, ABN forms, and etc.
• Enters PA # and pre-cert number from insurance certification / referral letters-scans letters into system.
• Scans the PATA orders into system, plus some off-site registrations into system.
• Obtains pre-certification, referrals and prior authorizations on all hospital admissions, ER managed care, same day surgeries and required ancillary services within 24 hours of admission or next working day.
• Keys all required certification information into hospital computer systems.
• Coordinates with Case Management Department to ensure accurate execution of third party benefit program activities to best benefit the patient.
• Coordinates with Patient Access Specialists to provide accurate information to facilitate verification of benefits.

Collects co-pays / deductibles for ED services. Also functions as Cashier during hours when the Cashier's office is closed.

Accepts payment for admission deposits and patient valuables and accepts payment for current and past medical services and issues a receipt to the patient.

Assists with coverage of Hospital Switchboard, responds to codes, carries responding phone on person when no dedicated switchboard operator is on duty.

Conducts all activities in compliance with applicable laws, regulations, standards and hospital policies and procedures including Blood and Body Substance Precautions.

Escorts patients to assigned nurses’ station or directs to ancillary department upon completion of registration process.

EDUCATION, EXPERIENCE AND TRAINING :

High school diploma or equivalent required. Previous CRT experience preferred. Previous experience in hospital admitting department or previous clerical experience in a medical setting preferred.

Johnson Memorial Health is a nationally-recognized network of physicians, services and healthcare resources based in Johnson County, Indiana.

The centerpiece is Johnson Memorial Hospital, located in Franklin Indiana, just 20 minutes south of Indianapolis.

All qualified applicants will receive consideration for employment without regard to race, age, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, disability, or other protected characteristic under applicable law.

SCHEDULE :

Varied hours as needed on night shift. Must be able to work weekends and Holidays.

PRN position with no guaranteed hours.

Last updated : 2024-10-04