US Sales Manager - Fashion accessories, jewelry and gifting

THE OPPORTUNITY

Are you ready to immerse yourself in the dynamic world of a growing business within the fashion accessories, lifestyle, jewelry and gifting industry? We're looking for a passionate and results-driven US Sales Manager to spearhead our Wholesale goals and drive growth in the US market for our Katie Loxton and A Littles & Co brands.

As the US Wholesale Manager, you'll be at the forefront of our US sales strategy, collaborating closely with our UK based Wholesale team to ensure seamless execution and remarkable results. You will make an impact by leading, inspiring, and motivating our sales team both internally and externally, guiding them towards the achievement of ambitious sales targets and goals.

You will be the driving force behind the running and success of our US showrooms and events by actively attending, supporting and meticulously tracking seasonal sales events to ensure we're hitting sales targets and growing our brand presence within the local market. With your keen eye for opportunity, you'll constantly seek out ways to elevate brand awareness and drive sales growth, working with our internal teams globally to turn vision into action.

As our US Sales Manager, you'll be obsessed with our product offerings and USPs, relishing every opportunity to showcase and sell our collections to key customers.

If you're an experienced sales motivated individual with a passion for driving results and enjoy inspiring others, we want to hear from you! Join us in shaping the future of our affordable luxury brands, one sale at a time.

You will be based at our Head Quarters in Mooresville, North Carolina 3 days a week on average, flexing up to full weeks based on business needs with the flexibility to work from home for the remainder of the week. You will be actively participating in shows and events, meaning travel is required for this role.

BEHIND THE BRANDS

We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity. 

HOW YOU'LL CONTRIBUTE

• Working with the global Wholesale team and Directors to establish a clear commercial sales strategy for the US market to maximise wholesale revenue
• Creating weekly, monthly and quarterly sales report that showcase performance and highlight opportunities, presenting key findings and solutions
• Working with Sales Agents on a regular basis to ensure they are meeting company targets including; sales, retention and growth
• Ensuring we have good coverage across US, making sure we are stocked in the right stores, with the best placement and product presentation
• Proactively working with global teams across the UK and US office to promote best practice, share US findings and increase sales
• Overseeing all sales processes to ensure we are maximising sales at every touchpoint; over the phone, emails at shows, on the website etc
• Monitoring and tracking weekly, monthly, seasonal and yearly performance, through delivering relevant reports and reviewing data, reporting opportunities or risks to key stakeholders
• Tracking and analysing sales for all events and shows, sharing feedback on collections to the global Wholesale and Product Design team
• Working in synergy with the Customer Experience team to ensure all orders received are sent out on time and in full, with a high level of customer satisfaction
• Overseeing all agent communication and selling support.
• Ensuring the brand is well represented at all times including; online, showrooms and in store, working with the Visual Merchandising team and external teams to ensure brand guidelines are maintained across US Stores and showrooms
• Working with the wider Wholesale team to ensure floorplans, samples, signage, marketing materials are working for the market and driving revenue and that all event targets are met.
• Being the main point of contact for all US sales queries and a brand ambassador with strong product knowledge
• Leading on seasonal agent training at all showrooms, showcasing the new season, buy narrative and USPs
• Creating individual sales strategies and targets per agent based on territory goals to ensure we are fully optimising sales in this location
• Building a constructive and trustful relationship with all Sales Agents and their key contacts by fully understanding the decision-making process, account’s corporate objectives and strategies, financial performance, logistical process and deliveries
• Clearly articulating and summarising the key account / agent / customers’ needs within the territory to further grow the business and remove internal barriers to get things done
• Maximizing Sales Agent coverage in all states and ensure all Agents are maximizing their territories potential and working with them to stragtize for each area and ensure we are represented in the best stores
• Attending all relevant trade shows, ensuring the showrooms are set up in time and correctly for the local market,
• Supporting agents with selling, representing the brands and meeting clients, helping agents connect with new clients to ensure all targets are met
• Presenting and selling collections to key customers
• Supporting key accounts and house accounts to ensure we are hitting sales goals, being represented in the best light in all stores to grow the brand and increase sales
• Work with the Global Wholesale team to develop seasonal strategies, incentives around events and holidays to ensure company’s targets are achieved.
• Being the main point of contact for any wholesale queries within the US HQ, ensuring clear communication with key stakeholders
• Work closely with internal and external partners to ensure they are engaged, trained and supported across the season to maximise ‘sell throughs’ and develop initiatives to drive their business
• Working closely with internal teams such as Customer Experience, Finance and Operations to ensure smooth transactions and customer journey
• Keeping abreast of competitor activity and market trends, carrying out regular comp shops and identifying product gaps, feeding back key findings to relevant internal teams 

THE TALENT YOU'LL BRING

• Proven experience within Wholesale sales management, within a relatable industry
• Strong commercial awareness in order to make key sales decisions
• Able to manage and work collaboratively with peers
• Provide excellent customer service
• Face to Face selling
• Strong people management and coaching skills
• Excellent communication and presentation skills
• Excellent market awareness, commercial accumen and analytical skills
• Advanced Excel skills and proficiency across Microsoft Suite
• A self-starter who lives and breathes our brands
• Excellent organisation and administration skills with a keen eye for detail
• Excellent stakeholder management, relationship building skills with the ability to influence
• Ability to manage multiple projects within tight deadline
• Proactive attitude with excellent self-management skills
• Experienced in managing B2B sales for relevant markets in a similar industry

PERFECTLY PACKAGED

• A salary of $70,000 - $100,000 DOE 
• A broad range of benefits
• Opportunities to make an impact as well as learn and develop further
• An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal

Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business world-wide/OR beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.

We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.  

Salary : $70,000 - $100,000