What are the responsibilities and job description for the Service Coordinator position at Jones Sign?
This position can be located anywhere in the country, either from a Jones Sign office or from your remote home office.
Job Summary: A Service Coordinator/Project Manager, you will be responsible for the coordination and follow-through of work orders to ensure our customers are provided the service they require, on time and within the stated budget. You will work on gathering the facts of the maintenance work requests, and then coordinating, negotiating and hiring subcontractors throughout the country to complete the work order. Attention to detail, follow-up skills, professional phone etiquette, confidence, and determination are ideal skills to be successful.
Duties and Expectations:
- Works within a team environment to bring a project or scope of work to fruition
- Manages day-to-day aspects of service requests from our national accounts
- Coordinates trades to get a sign project designed, approved, estimated, planned, built, shipped, and installed
- Manages project within budgeted guidelines
- Reviews site and shop drawings to ensure the work matches specifications of the work order
- Maintains database records for projects
- Manages and provides regular reports to our customers
- Follows through with invoicing
Qualifications:
- 2 yrs experience in project management, logistics, construction, or similar field preferred
- Experience with Google Docs or Smartsheets a plus
- Mechanical aptitude and the ability to learn/understand technical information
- Excellent communication and customer service skills are required
We take care of our employees:
- Health, vision and dental insurance
- Paid vacation and holidays
- Generous 401(k) match
- Leading edge equipment and software
- Pay for performance
Jones Sign Company is an equal opportunity employer with a diverse workplace that promotes a culture of trust, respect and communication along with a management team that listens.
Applications accepted through 10/29/21.