What are the responsibilities and job description for the Fleet Supervisor position at JP Resources?
Large truck dealership looking to hire a Fleet Supervisor for their Hicksville, NY location. Competitive pay, benefits, 401k, and room for growth in the organization.
Job Description:
- Oversee and enforce quality repairs of all Leasing and Rental trucks assigned to the
location.
Responsibilities:
- Develop, implement, maintain and oversee the administration of workforce planning,
workflow and process management to ensure fleet maintenance operations are
performing at optimal levels.
- Manage PM service schedules and set appointments with customers accordingly
- Act as primary interface to customers with daily updates and/ or facilitate breakdowns
- Write up customer’s vehicle complaints accurately on repair orders, relay to foreman and
technicians.
- Ensure completion and accuracy of shop paperwork, part purchases, third-party invoices
- Communicate performance expectations and company initiatives on a regular basis to
employees
- Check all OEM Dealer Portals and ensure warranty coverage, process repairs covered by
warranty, request Goodwill policy for repairs not covered.
- Verify GPS systems are reporting properly
- Manage and diffuse customer complaints by developing, implementing and
communicating plan of action to correct issues.
- Prepare Billback Estimates with photos and approval documentation.
- Provide oversight and direction of inventory management and vendor relations
- Perform daily lot checks to ensure they are rental ready
Job Requirements
- Proficient in PC: Excel, Word, Outlook, Internet Explorer, etc.
- VMRS Coding knowledge is a plus
- At least three years of Automotive Service Experience
- Supervisory/Management experience
- Fleet Maintenance and Mechanical knowledge
- Must pass background check and pre-employment drug test
- Must have valid Driver’s License and in good standing with DMV (Clean Record)
- Must Be FULLY VACCINATED before applying
Looking for candidates willing to grow with our continuously expanding company.
We offer a competitive Benefits Package, including 401K, Paid Time Off, Medical, Dental, Vision,
more
We are an Equal Opportunity Employer.