Risk Management - Reputation Risk Reporting and Middle Office - Vice President

Bring your expertise to JPMorgan Chase. As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. Reputation risk is the risk that an action or inaction may negatively impact perception of the firm's integrity and reduce confidence in the firm's competence by various constituents, including clients, counterparties, customers, investors, regulators, employees, communities or the broader public.

As a Risk Management - Reputation Risk Reporting and Middle Office Vice President, you will be responsible for overseeing and managing the Reputation Risk Reporting and Middle Office. The role involves monitoring and reporting the organization's reputation risk exposure, developing and implementing reputation risk reporting frameworks, ensuring appropriate controls and data quality validations are performed in the Reputation Risk systems, and ensuring effective communication and coordination between various departments and stakeholders. The individual will be responsible for managing and developing a small team of RRMO professionals. The candidate will need to develop an understanding of reputational risk principles, assess and establish control processes in support of Firmwide Reputational Risk Management.

The types of events that give rise to reputation risk are broad and could be introduced in various ways, including by the Firm's employees and the clients, customers and counterparties with which the Firm does business. These events could result in financial losses, litigation and regulatory fines, as well as other damages to the Firm. As reputation risk is inherently challenging to identify, manage, and quantify, an independent reputation risk management governance function is critical.

1. Reputation Risk Middle Office:
   • Ensure the health of the Reputation Risk database and reference data.
   • Implement and maintain effective controls and procedures to mitigate operational risks.
   • Monitor and report Key Performance Indicators related to Reputation Risk Reporting & Middle Office activities.
   • Continuously monitor and evaluate the effectiveness of existing processes and systems, and make recommendations for enhancements.
2. Stakeholder Management:
   • Liaise with internal stakeholders, such as Reputation Risk Management, Credit Risk Management and Technology, to ensure alignment and coordination in reputation risk reporting and middle office.
   • Foster a strong partnership with Technology in automating & developing the Reputational Risk platform and supporting applications.
3. Team Management:
   • Lead the development and day to day work of a team of Risk Reporting and Middle Office professionals.
   • Provide guidance, coaching, and support to team members.
   • Set performance goals and conduct regular performance evaluations.
   • Foster a collaborative and inclusive team culture.

Job Responsibilities

• Develop, implement and maintain a comprehensive reputation risk reporting framework.
• Monitor and analyze reputation risk indicators and metrics.
• Prepare regular reports on reputation risk exposure and trends for senior management and relevant stakeholders. 
• Collaborate with stakeholders to identify and address potential reputation risks.
• Collaborate with internal teams to gather relevant data and information for reporting purposes.
• Develop and implement risk mitigation strategies and controls related to Reputation Risk reports, tools and processes. 
• Play a core role in establishing a control framework, defining the capture of data quality issues, assessing work practices & establishing controls, metrics and documentation to support resiliency.
• Conduct quality assurance of the Heightened Risk Sectors (HRS) Exposure report: Research new facilities and partner with Credit Risk Management and Reputational Risk Management to recommend adequate reporting.
• Provide ad-hoc support for general queries pertaining to Reputational Risk.
• Identify opportunities for process improvements and automation within reputation risk reporting and middle office operations.

Required Qualifications, Skills and Capabilities

• Bachelor's degree in Finance, Business, or related field. 
• 5 years of experience in risk management, reporting, and/or middle office operations.
• Strong communication skills both written and verbal 
• Knowledge and/or experience of risk principles and financial products. Strong understanding of reputation risk and how it can impact financial institutions
• Excellent analytical, problem-solving, and decision-making skills.
• Experience managing small teams
• Proven ability to work well both as part of a team & individually. 
• Proven ability to improve current processes and achieve efficiencies

Preferred Qualifications, Skills and Capabilities

• Advanced degree or relevant certifications (e.g., FRM, PRM) are a plus.
• Working knowledge in Alteryx, Tableau or Python are a plus.
• Prior experience in credit risk or reputational risk advantageous.
• Knowledge of MS Excel/VBA preferred