Customer Service Representative

Springdale, AR Full Time
POSTED ON 5/7/2024

Job Overview:
Needing an outgoing and friendly Customer Service Representative who services existing accounts while having the opportunity to establish new clients for commission earnings.

Duties:
- Ensuring customer satisfaction through communication and relationship management.
- Maintaining communication with existing and previous customers.
- Reaching out to new customers through phone or email.
- Entering incoming jobs into the workflow and following them through to their conclusion.
- Analyze customer feedback and provide suggestions for improvement to management.
- Becoming fluent with the proprietary workflow software.
- performing other duties as assigned.

Qualifications:
- Excellent interpersonal and customer service skills.
- Excellent organizational skills.
- Strong problem-solving abilities and attention to detail
- Previous experience in customer service or sales is preferred
- Strong general computer knowledge (including Microsoft Office Suite).
- Willing to work a standard 40 hour work week.

Education and Experience:
- High School Diploma or GED equivalent.
- Prior experience is a plus.
- Prior marketing experience is an added bonus.

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Full-time

Pay: $14.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to Commute:

  • Springdale, AR 72764 (Preferred)

Ability to Relocate:

  • Springdale, AR 72764: Relocate before starting work (Preferred)

Work Location: In person

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