What are the responsibilities and job description for the HR Specialist position at Kandji?
About Kandji
Kandji is building the future of Apple Enterprise Management. The use of Apple devices in the enterprise is growing rapidly. Drawing on decades of experience in Apple IT, we saw a dire need for a modern Apple device management platform that could accommodate growing businesses and increasing regulatory demands.
Kandji grew to hundreds of B2B customers within a few months of initial product launch in 2019, and secured a $100 million Series C in late 2021. Today, we have a 95% Customer Satisfaction rate and a rapidly growing community of customers, including names like Crunchbase, Belkin, Rackspace, Allbirds, FabFitFun, VSCO, and Turo.
Behind our business is a handful of the best investors in tech. Together, we are creating a new category of device management that can better serve modern businesses.
The Opportunity
Reporting to the Sr. Director of Human Resources, the Human Resources (HR) Specialist, is responsible for supporting our people processes across the full employee lifecycle. The HR specialist is an integral part of the People team, ensuring all people processes are efficiently executed in a timely manner to create the most streamlined employee experience across the organization.
The ideal person is excited to support all aspects of the employee lifecycle. They should have experience working in HR or People Operations and a passion for learning areas they do not yet know. This person should have a high level of curiosity and care deeply about the success of our employees. This person should be energized by finding areas for improvement, solutions to challenging problems, and ways to simplify processes through automation workflows that increase our collective effectiveness.
This role will work out of our San Francisco office 3 days a week (Tuesday, Wednesday, and Thursday) and remotely 2 days (Monday and Friday).
\n- Responsible for the administration of various aspects of the employee lifecycle including Talent Acquisition, Pre-boarding, Onboarding, Off-boarding and employee changes with a focus on employee experience and compliance.
- Work in close partnership with other People Functions and cross-functional teams to facilitate an exceptional New Hire Orientation.
- Communicate excitement and a sense of urgency with candidates and current Kandji team and provide exceptional service as the first point of contact for employee questions and requests, escalating as appropriate.
- Support the administration and maintenance of our People systems, ensuring data integrity and accuracy.
- Liaise with HR, Talent Acquisition, IT & Finance team members to ensure seamless integrations and data flow across HR systems; provide innovative approaches to enhance efficiencies.
- Monitor the effectiveness of all People Operations efforts and share ideas for continuous improvement of the employee experience.
- Serve as a benefits point-of-contact by responding to questions and educating employees on company benefit programs.
- Facilitate employee engagement initiatives such as employee surveys.
- Maintain employee files and documentation.
- Champion an outstanding experience for employees and business partners by continuously earning trust and establishing strong relationships that position the People Team as a critical partner.
- Assist with other projects and duties assigned.
- 2 years of proven, measurable success in the Human Resources/People Operations field.
- Exceptional ability to listen and understand the needs of our candidates, teammates, and business partners and to fulfill those needs with speed and grace.
- Experienced in using the following People Tools (preferred but not required): Workday, Lever, Ease, Lattice, Donut.
- Exceptional customer service skills and ability to communicate both verbally and written with all levels, both internal and external.
- You live and breathe people and are skilled at developing trusting relationships.
- You have an unparalleled sense of urgency, commitment, and attention to detail in getting stuff done without sacrificing quality or experience.
- You are self-assured and have a high tolerance for ambiguity and shifting priorities in a fast-paced environment.
- Process-oriented and technologically savvy, with the ability to leverage multiple systems.
- You have a low ego and demonstrate humility; an ability to gain trust through effective communication and doing what you say you will do.
These requirements are for the strongest, ideal candidate. Even if you do not outperform every bullet point, Kandji encourages you to apply. We promote a diverse, equitable, and inclusive culture and recognize that even the strongest candidates won’t have all desired experiences and qualifications
Benefits & Perks
• Competitive salary
• 100% individual and dependent medical dental vision coverage
• 401(k) with a 4% company match
• 20 days PTO Kandji Wellness Week off the first week of July
• 14 paid holidays per year
• 10 health and wellness days per year
• Equity for full-time employees
• 12 weeks of paid leave for new parents
• Cell phone & Internet stipend
• Exciting opportunities for career growth
• An outstanding, inclusive culture
We are excited to be serving a significant need for a fast-growing market, and are proud of the high-performing team we have brought together so far. If you’re someone who wants to engage in new, exciting projects that will challenge your skills in the best way possible, we would love to connect with you.
At Kandji we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
Kandji is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law.