PACE Program Consultant

Important Recruitment Information for this vacancy

• Job Posting closes: 05.24.2024
• Required documents uploaded by: All required documents listed below must be attached to your application within 2 days of applying for your application to be considered complete.

Agency Information:

Kansas Department for Aging and Disability Services

Protecting Kansans, Promoting Recovery and Supporting Self Sufficiency

https://www.kdads.ks.gov/

About the Position

• Who can apply: Anyone
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-time
• Regular/Temporary: Temporary (Funded until 12.31.2025)
• Work Schedule: M-F/Days
• Eligible to Receive Benefits: Yes
• Veterans' Preference Eligible: Yes
• Search Keywords: PACE Program Consultant

Compensation: Up to a maximum salary of $46,500 annually

* Salary can vary depending upon education, experience, or qualifications.

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

Position Summary & Responsibilities

Position Summary:

The incumbent is responsible for the program management of the Program of All-Inclusive Care for the Elderly (PACE) program in Kansas. Primary responsibilities include the management and oversight of program goals, procedures, objectives, grievances and appeals for the PACE program. This position involves high level interaction with PACE program providers, State agencies, Area Agencies on Aging, and the Centers for Medicare and Medicaid Services (CMS).

Job Responsibilities may include but are not limited to the following:

Program Management

Evaluating and analyzing requests, documentation, information (internal and external) and data used in determining eligibility/ineligibility access to the PACE program;

• Directing contracted entities in assisting consumers in navigating through KDADS and Medicaid programs and processes, including identifying available resources and programs.
• Ensuring contracted entities provide appropriate support, services, information, referral, and assistance to consumers seeking access to or information about the PACE program.
• Planning, organizing, and directing the activities, policies, and compliance in managing the resources necessary to operate and maintain the PACE program.
• Interpreting federal and state regulation, policies, and procedures.
• Assist in developing and implementing operational protocols for program management and service delivery and policies.
• Directing and consulting with contracted health plans regarding program policies, procedures, and regulations.
• Utilizing management systems and tools to address special concerns and issues and continually improve program services and procedures, to determine whether needs are being met; initiates changes to correct deficiencies; and adapts programs and services to meet changing needs.
• Reviewing adverse incident reports and assigning responsibility for follow up to the appropriate program field staff.
• Assist with maintaining Program Agreements with CMS, KDADS, PACE Organizations
• Assist with maintaining Business Agreements with KDADS, KDHE and PACE Organizations
• Manage the KDADS_PACE@ks.gov inbox
• Responsible for the day-to-day operations of managing the 3166 system, includes not limited to the enrollment/denials/disenrollment’s process, etc.…

Communication and Consumer Service

• Assist with developing, researching, and preparing responses to address media and legislative inquiries and the public's requests concerning agency procedures and applicable laws related to the PACE program.
• Addressing and responding to complex provider and consumer issues, concerns, and special requests to ensure timely responses to complaints, grievances, appeals, questions, and inquiries.
• Ensuring issues are resolved according to applicable policies and procedures and documented to support responses.
• Building cooperative and collaborative relationships with agency colleagues, consumers, advocates, and other key stakeholders.
• Maintain strong working relationships with relevant state agency partners.
• Develop and support a network of resources inside and outside of state government who are available to assist in advancing PACE program priorities.

Awareness and Training

• Develops and delivers training and awareness programs to stakeholders and agency staff relating to the PACE Program, its policies, and other applicable issues.
• Responsible for leading stakeholder engagement activities and workgroups for the PACE Program.
• Cooperating with public or community groups and functioning as a liaison for contractors, vendors, or providers in planning and providing effective program services; may participate as a member on national, state, or local committees and organizations.
• Participates in personal development training opportunities in both classroom and virtual environments.
• Assist ADRC Program Manager with training on PACE for the ADRC

Completes special projects and performs other duties as assigned including but not limited to ensuring the agency is adequately staffed during and immediately following natural and/or manmade disasters, infectious disease outbreaks, and/or acts of terrorism. Assists other employees in the work unit in accomplishing assignments as necessary.

Qualifications

Minimum Qualifications:

• Two years of experience in providing direction necessary to implement the objectives of an agency, program, or organizational unit.
• Highschool Diploma
• Demonstrated ability to understand, interpret and apply Federal laws and State statutes/regulations.
• Excellent interpersonal/public skills, customer service, and ability to express oneself clearly and effectively, both in writing and orally.
• Valid driver’s license.
• Some Travel
• Excellent time management skills
• Ability to navigate multiple different systems including but not limited to Microsoft office and dashboards

Preferred Qualifications:

• Experience with or work in health care setting/medical field, Medicaid Programs, or Managed Care Health systems.
• Bachelor’s degree in related field of Human Services.

Recruiter Contact Information

KDADS – Human Resources Recruiter

503 S. Kansas Ave

Topeka, KS 66603

Phone: 785-296-0463

Fax: 785-368-6688

Email: KDADS.APPLY@ks.gov

Job Application Process

• First Sign in or register as a New User.
• Complete or update your contact information on the Careers> My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed below for the Careers> My Job Applications page. *This information is included on all your job applications.
• Start your draft job application, upload other required documents, and Submit when it is complete.
• Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
• Email – sent to the Preferred email on the My Contact Information page
• Notifications – view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers - My Job Applications page

• Transcripts
• DD214 (if you are claiming Veteran’s Preference)

Upload these on the Attachments step in your Job Application

• Resume
• Cover Letter

Helpful Resources at jobs.ks.gov: “How, What, & Where do I Upload Documents”

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran’s Preference

Equal Employment Opportunity

The State of Kansas is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.

Job Type: Full-time

Pay: Up to $46,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Hybrid work
• Office

Ability to Commute:

• Topeka, KS 66603 (Required)

Ability to Relocate:

• Topeka, KS 66603: Relocate before starting work (Required)

Work Location: Hybrid remote in Topeka, KS 66603