Server/Waiter/Waitress

Job Description

Kathrin's Biergarten / Brew Pub / German Restaurant in Rocklin is looking for Server Staff Members.

Duties & Responsibilities:

• Servers are responsible for positive guest interactions while serving guests in a friendly and efficient manner.
• Perform opening/closing duties according to shift assignment.
• Welcome each guest with a friendly greeting and a smile.
• Thoroughly knowledgeable in all aspects of food, beer and wine menu and can make recommendations.
• Serve high quality food/drinks and checks all orders to ensure they are complete, prepared as ordered, portioned correctly and attractive in appearance.
• Clears tables throughout the dining experience using proper methods for removing dishes, glassware and silverware. Maintains table cleanliness.
• Speak to guests to ensure satisfaction with food, drinks and service.
• Present bills, accept payments, operates POS system.
• Able to respond to guest complaints.
• Perform side work during shift downtime including but not limited, restocking condiment holders, cleaning work areas, stocking up salad and mustard bar, etc.
• Create and nurture a fun, family-style work environment.
• Check identification of guests in order to verify age requirements for purchase of alcohol.
• Able to prioritize.
• Maintain personal health and sanitation standards.
• Ensure 100% compliance with all policies and laws, including health and safety standards.
• Communicates with managers and co-workers regarding product/service deficiencies, equipment, safety problems, etc.
• Prepare the table, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks as needed.
• Assisting with special events as needed.
• Ability to speak, read and write English.
• Receives direction and training from Owner / Manager as to specific procedures and assignments.

Necessary Skills and Requirements:

• A minimum of 1 year full service, high volume, casual dining restaurant experience.
• Ability to work in a fast paced environment.
• Excellent organization and problem solving skills.
• Mature judgment in handling all matters.
• Good communication skills.
• Ability to absorb and retain information quickly.
• Experience working in a team orientated environment.
• Ability to handle cash, give change and balance cash drawer at the end of shift.
• Standing and walking during entire 8 hour shift.
• Positive attitude and a smile.
• Desire to provide outstanding hospitality to every guest.
• Flexibility to work a variety of shifts.
• Be a team player.
• Focus on speed, quality, and an appetite for learning.
• Must meet state minimum age for serving alcoholic beverages.
• Previous work experience in restaurant and handling a POS system.
• Must be able to work under heavy stress/pressure during peak times.

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• Employee discount
• Paid sick time

Physical Setting:

• Casual dining restaurant

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Experience:

• Server: 1 year (Preferred)

Work Location: One location