What are the responsibilities and job description for the Service Coordinator position at Kaweah Equipment?
About us
Kaweah Equipment Company is a family owned small business in Visalia, CA. We are professional, customer-centric, and collaborative and our goal is to continue to build a team that is focused on growth through customer service, professionalism and excellent internal communication..
Our work environment includes:
- Family friendly
- Casual work attire
- Safe work environment
- Growth opportunities
- Relaxed atmosphere
- Competitve benefits and pay
**Overview:**
We are seeking a dedicated Service Coordinator to join our team. The ideal candidate will have strong communication skills, excellent phone etiquette, proficient on a computer and familiar with Microsoft programs. A general knowledge or background of the farm, construction and/or industrial equipment industry is preferred as well as being bilingual, but not required.
**Duties:**
- Oversee and manage road technicians schedules
- Provide prompt communication with coworkers
- Maintain relationships with customers
- Coordinate incoming/outgoing shop repair jobs
- answer all incoming calls/emails for service
- manage paperwork for rentals and service calls
**Requirements:**
- Proficient in Microsoft word, excel, outlook and teams
- Proven experience in customer service
- Strong organizational skills and attention to detail
- Ability to work effectively with individuals of all different backgrounds
- Excellent communication and interpersonal skills
- Committment to consistent attendance, Mon-Fri 8am-5pm
This position plays a pivotal role in the success of our service department. Candidate needs to be committed to working cohesively with all departments within the company and communicating consistently with our valuable customers. We are a family owned company that strives to take care of our employees. We are seeking an individual who can fit right in with our company culture and help improve the workflow and professionalism we provide to our customers.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Visalia, CA 93291 (Required)
Work Location: In person
Salary : $20 - $22