Inside Sales Branch Associate

Are you an inquisitive individual who likes a challenge?

Do you like asking questions and getting to know a client while providing exceptional customer service?

Do you enjoy asking questions to get the information you need to help solve the problem?

Do you love reading catalogs and figuring out what goes with what? Do you have some experience with tools & machinery for metalworking, woodworking, or plastics?

Do you possess Sales experience? B2B? Superior Customer Service? Problem Solving Skills? Warehouse experience?

Does this describe you? If so, we want to talk to you!

We have an OUTSTANDING opportunity in our Elk Grove Village, IL location for an Inside Sales Branch Associate. We are looking for the 4th member of our team. This person is the smiling face that greets our customers both on the phone and at the front counter, Monday – Friday (8 hours between 8a.m. - 5p.m.) No two days are alike – you’ll be working at the front counter, on the phones, and in the warehouse.

In this position, you will assist customers face-to-face and by phone, providing superior customer service with product inquiries. The responsibilities of the role are entering customer orders, generating sales, up selling and cross-selling product, and identifying sales opportunities. As well as you will be working in our warehouse, picking customer orders, assisting with shipping and receiving, and inventory counts. this is a small team where everyone is an essential part of the mix.

You are not an order taker, you’re an order MAKER - you are building relationships with our customers, introducing new products, mentioning value, and adding additional contacts within existing accounts that could lead to developing new accounts or to further assist them in other areas of their business (i.e.: multiple locations, departments, parent/sister companies, etc.).

Requirements:
Our ideal candidate has 2-5 years, or more, of inside sales experience; experience working in a branch based B2B environment, on a pro-desk, parts counter, or a front counter. Warehouse experience is also a plus. Tooling experience is not mandatory, but highly desired.

We are looking for someone who is high-energy, motivated, and enjoys being customer-facing. Strong attention to detail is necessary in this position.

Have a great day tooling around!

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Supplemental Pay:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Elk Grove Village, IL 60007: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 2 years (Preferred)
• Inside sales: 2 years (Preferred)
• Warehouse: 1 year (Preferred)
• B2B sales: 2 years (Preferred)

Work Location: One location