IT Support Technician

TSG Support Technician With Driving- 14282298

Duration: 0-12 month(s)

Hours: 8:00am to 5:00pm Mon-Fri

Interview Required: Yes

LOCATION: 340 MACARTHUR BLVD. MAHWAH NJ 07430

This position would require you to use your own vehicle, reimbursement will be provided.

Pay Rate: $25 -35.30 hourly on W2

Additional Job Details: Technical Support for on site and remote employees based out of an onsite TechSpot site. Customer engagement and soft skills are required.

Description/Comment:

Provides support activities in an assigned area. Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems. Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective. Assist users to resolve computer related problems such as inoperative hardware or software. Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support UPS Core Technology solutions, UPS Small Package, Freight and SCS locations to supporting UPS technology infrastructure. Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades. Associates Degree in Computer Science required Bachelors preferred and A certification required. Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook. Strong communication (both verbal and written), problem solving, and decision making skills. Ability to work with minimal supervision. Highly organized and detail oriented; ability to prioritize daily tasks

Job Types: Full-time, Contract

Pay: $25.00 - $35.00 per hour

Experience level:

• 6 years

Schedule:

• Monday to Friday

Application Question(s):

• This position would require you to use your own vehicle, reimbursement will be provided. Do you have a reliable transportation and a valid driving's liscense?
• Please us with the best number and email to reach you.
• What is the hourly pay you are looking for?
• Do you have a CompTIA A certification either active or inactive?

Experience:

• Help desk/ Technical support.: 6 years (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road

Salary : $25 - $35