Desktop Support NY

KE Staffing
New York, NY Other
POSTED ON 10/20/2023 CLOSED ON 10/24/2023

What are the responsibilities and job description for the Desktop Support NY position at KE Staffing?

Job Description

Desktop Support

  • Manage tickets assigned to them from our ServiceNow instance within pre-defined SLAs consistent across all Golub Capital Offices.
  • Desk set ups (monitors, docking stations, etc.)
  • PC imaging for new hires
  • Assistance with MS productivity tools (O365, Teams for Biz, etc.)
  • Hardware troubleshooting
  • Assistance with mobile devices (iPhones and iPads)
  • Printers and other peripherals
  • Windows 11
  • Teams For Business
  • Desktop Hardware Setup and Troubleshooting

 

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