Job Posting for Service Team Lead at Keller Executive Search International
Our client is seeking a Service Team Lead for a service center located in Midland, TX. This role will contribute to driving progress for our valued customers.
Responsibilities:
Will be reporting directly to the Service Center Manager
Provide functional and technical support to the team in coordinating all activities within the assigned region
Manage a diverse team of multi-skilled technicians and rigorously adhere to safety practices and quality standards
Ensure that facilities and work areas are safe, clean, and fully operational
Handle purchase order of parts and service order execution
Provide effective and timely support to customers and the service center team
Schedule and coordinate the appropriate and timely deployment of fleet and staff for daily activities and project work
Responsible for the maintenance of Electronic Daily Timesheets
Drives adherence to business practices and cost controls to ensure profitability
Coordinate the timely maintenance, availability, and reliability of fleet for deployment and resolves fleet discrepancies
Accountable for inventory accuracy and cycle counts
Assist with Equipment allocation and assist all stakeholders involved in the process
Provision of reporting and analysis for Service Center Manager
Requirements
5 years of experience managing a team of 10 technical employees
Experience with commercial HVAC, Power Distribution or worked as a manager in a shop based for large equipment with direct reports
Provide functional and technical support to the team in coordinating all activities within the assigned region.
Able to travel 20 to 30% yearly and be on call
A minimum of an associate degree or relevant years of experience, preferably in the Power generation and HVAC industry 6 years
Proficiency in MS Office and prior experience with an ERP system
Excellent interpersonal, teamwork, customer service and Leadership skills
Strong organizational skills and skilled at multi-tasking with flexibility and adaptability to changing schedules and shifting priorities
Management experience in a diverse and technically environment required
Benefits
Competitive compensation package $80k-92k / year
Annual bonus program tied to company and individual performance.
No cost medical plan option available
Paid training programs
Career growth opportunities and tuition reimbursement
Safety-focused culture
Other great benefits such as PTO and vacation, extensive training and room to advance
Salary : $80,000 - $92,000
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