As of January 01, 2026, the average salary for a Customer Service Team Leader in the United States is $63,268 per year, which breaks down to an hourly rate of $30.
However, a Customer Service Team Leader's salary can vary significantly. Here’s a look at the typical salary range:
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A Customer Service Team Leader's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Service Team Leader's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Client Service Specialist III | 4-7 years | $76,144 |
| Client Service Specialist IV | 7+ years | $103,072 |
| Customer Service Team Leader | 7+ years | $63,268 |
| Customer Service Supervisor | 7+ years | $75,512 |
| Customer Service Manager | 7+ years | $99,586 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Service Team Leaders. For example, consider the average annual salaries in these key locations:
Demanded Skills for the Role:
| Skills | Demand Percentage |
|---|---|
| Customer Service | 42.04% |
| Microsoft Office | 1.11% |
| Food Service | 0.82% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Customer Communications
|
$76,554 |
21%
|
|
Sales Training
|
$75,922 |
20%
|
|
Innovation
|
$74,656 |
18%
|
|
Collaboration
|
$74,656 |
18%
|
|
Teamwork
|
$72,758 |
15%
|
|
Inventory Control
|
$72,758 |
15%
|
Your level of education can impact your salary potential. While many Customer Service Team Leaders enter the field with a Bachelor's Degree degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Customer Service Team Leader with a Bachelor's Degree is between $60,798 and $65,018).
Customer Service Team Leader Salaries by Degree Level
| Degree Level | % of user with this level of education |
|---|---|
| No Diploma | 7.0% |
| High School | 38.0% |
| Associates | 18.5% |
| Bachelors | 29.5% |
| Masters | 7.0% |
| Doctorate | 0.0% |
Understanding how a Customer Service Team Leader's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
Last Updated on January 01, 2026For a Customer Service Team Leader, the most direct path to higher earnings is advancing to the Customer Service Supervisor role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $75,512 - a projected growth of 19% over your current level.
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Compensation PlanningHere are companies hiring for Customer Service Team Leader and their salaries, click below for more details.
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A Customer Service Team Leader's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Customer Service Team Leader earns the most in San Jose, CA, where the annual salary of a Customer Service Team Leader is $79,800.
The highest pay for Customer Service Team Leader is $80,873.
The lowest pay for Customer Service Team Leader is $54,535.
Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)
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