Customer Service Team Leader Salary in the United States
How much does a Customer Service Team Leader make in the United States?
As of July 01, 2026, the average salary for a Customer Service Team Leader in the United States is $63,328 per year, which breaks down to an hourly rate of $30.
However, a Customer Service Team Leader's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $80,981
Majority Range (25th-75th percentile): $58,767 to $72,568
Key Factors That Influence Customer Service Team Leader Salaries
A Customer Service Team Leader's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, education, and company size can directly affect your earning potential.
How Experience Level Affects Customer Service Team Leader Salaries?
Experience is a primary driver of a Customer Service Team Leader's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
Client Service Specialist III (4-7 years): $76,196
Client Service Specialist IV (7+ years): $103,058
Customer Service Team Leader (7+ years): $63,328
Customer Service Supervisor (7+ years): $75,554
Customer Service Manager (7+ years): $99,675
Job Role
Years of Experience
Average Salary
Client Service Specialist III
4-7 years
$76,196
Client Service Specialist IV
7+ years
$103,058
Customer Service Team Leader
7+ years
$63,328
Customer Service Supervisor
7+ years
$75,554
Customer Service Manager
7+ years
$99,675
$76,196Client Se...
$103,058Client Se...
$63,328Customer ...
$75,554Customer ...
$99,675Customer ...
View as Table
View as Graph
What Am I Worth?
How Do Customer Service Team Leader Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract Customer Service Team Leaders.
For example, consider the average annual salaries in these key locations:
Top Paying Cities for Customer Service Team Leaders
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $79,876
San Francisco: $79,001
Oakland: $77,336
San Jose, CA$79,876
San Francisco, CA$79,001
Oakland, CA$77,336
New York, NY$72,915
Paramus, NJ$72,029
Queens Village, NY$72,025
Passaic, NJ$71,965
Bergenfield, NJ$71,960
Stamford, CT$71,820
Huntington, NY$71,794
Newark, NJ$71,326
Bridgeport, CT$71,193
Vallejo, CA$71,067
New Brunswick, NJ$71,041
Petaluma, CA$71,003
Middlesex, NJ$70,883
Somerset, NJ$70,839
Santa Cruz, CA$70,756
Boston, MA$70,370
Monterey, CA$70,148
Seattle, WA$70,003
Santa Rosa, CA$69,990
Los Angeles, CA$69,971
Juneau, AK$69,806
Washington, DC$69,737
Orange, CA$69,511
Santa Ana, CA$69,344
Long Beach, CA$69,281
Anaheim, CA$69,268
Anchorage, AK$69,237
Santa Maria, CA$69,047
Everett, WA$69,034
Danbury, CT$68,811
Bremerton, WA$68,724
Tacoma, WA$68,496
New Suffolk, NY$68,494
Sacramento, CA$68,477
Santa Barbara, CA$68,407
Trenton, NJ$68,337
San Diego, CA$68,337
Brockton, MA$68,268
Fairbanks, AK$68,112
Lompoc, CA$67,951
Lowell, MA$67,900
Ventura, CA$67,888
Nashua, NH$67,875
Stockton, CA$67,869
Modesto, CA$67,406
Poughkeepsie, NY$67,267
Olympia, WA$67,147
Kennewick, WA$67,147
New Haven, CT$67,121
Lawrence, MA$66,893
Hartford, CT$66,830
Riverside, CA$66,817
New Bedford, MA$66,754
Richland, WA$66,754
Bakersfield, CA$66,665
San Bernardino, CA$66,640
New Britain, CT$66,634
Atlantic City, NJ$66,634
New London, CT$66,608
Norwich, CT$66,589
Portsmouth, NH$66,577
Boulder, CO$66,442
Portland, OR$66,355
Worcester, MA$66,349
Minneapolis, MN$66,152
Philadelphia, PA$66,064
Honolulu, HI$65,855
Saint Paul, MN$65,824
Vineland, NJ$65,810
Providence, RI$65,627
Chicago, IL$65,443
Bellingham, WA$65,367
Springfield, MA$65,316
Baltimore, MD$65,298
Chico, CA$65,139
Pittsfield, MA$64,968
Manchester, NH$64,848
Spokane, WA$64,569
Denver, CO$64,563
Albany, NY$64,265
Troy, NY$64,240
Nassau, NY$64,172
Schenectady, NY$64,107
Wilmington, DE$64,056
Burlington, VT$63,968
Salem, OR$63,942
Portland, ME$63,746
Yakima, WA$63,683
Rochester, MN$63,486
Reno, NV$63,455
Fresno, CA$63,455
Milwaukee, WI$63,398
Detroit, MI$63,334
Ann Arbor, MI$63,324
Allentown, PA$63,315
Colorado Springs, CO$63,208
Syracuse, NY$63,176
Carson City, NV$63,176
Houston, TX$63,087
Eugene, OR$63,056
Gary, IN$62,980
Springfield, OR$62,929
Bismarck, ND$62,916
Galveston, TX$62,872
Medford, OR$62,777
Fort Collins, CO$62,752
Concord, NH$62,720
Austin, TX$62,701
Mesa, AZ$62,568
Reading, PA$62,562
Phoenix, AZ$62,555
Dallas, TX$62,536
Saint Cloud, MN$62,476
Madison, WI$62,391
Utica, NY$62,220
Rochester, NY$62,118
Des Moines, IA$62,112
Raleigh, NC$62,106
Atlanta, GA$62,011
Battle Creek, MI$61,992
Salt Lake City, UT$61,973
Lancaster, PA$61,878
Harrisburg, PA$61,789
Kansas City, MO$61,726
Champaign, IL$61,713
Kansas City, KS$61,713
Fort Worth, TX$61,707
Columbus, OH$61,696
Boca Raton, FL$61,681
Pittsburgh, PA$61,656
Richmond, VA$61,631
Indianapolis, IN$61,618
Cleveland, OH$61,612
Las Vegas, NV$61,536
Cincinnati, OH$61,536
Petersburg, VA$61,441
Huntsville, AL$61,346
Lansing, MI$61,303
Lebanon, PA$61,295
Pueblo, CO$61,289
Appleton, WI$61,270
Buffalo, NY$61,245
Dayton, OH$61,226
Racine, WI$61,213
Charlotte, NC$61,207
Saint Louis, MO$61,188
York, PA$61,150
Elkhart, IN$61,150
Gastonia, NC$61,137
Billings, MT$61,122
Beaumont, TX$61,105
Lorain, OH$61,093
Benton Harbor, MI$61,080
Toledo, OH$61,067
Binghamton, NY$61,036
Rock Hill, SC$61,029
Rockford, IL$60,998
Springfield, IL$60,972
Elyria, OH$60,966
Fargo, ND$60,966
Flagstaff, AZ$60,922
Fort Lauderdale, FL$60,884
Duluth, MN$60,846
Miami, FL$60,846
Cheyenne, WY$60,801
Grand Forks, ND$60,801
Bangor, ME$60,662
Cedar Rapids, IA$60,592
Durham, NC$60,566
Louisville, KY$60,561
Grand Rapids, MI$60,548
Hialeah, FL$60,542
Casper, WY$60,453
Scranton, PA$60,377
New Orleans, LA$60,358
Virginia Beach, VA$60,352
Akron, OH$60,320
Peoria, IL$60,238
Sarasota, FL$60,225
Nashville, TN$60,181
Omaha, NE$60,181
Green Bay, WI$60,181
Baton Rouge, LA$60,149
Charleston, SC$60,136
Jamestown, NY$60,105
Davenport, IA$60,105
Tucson, AZ$60,073
Saint Petersburg, FL$60,035
Tampa, FL$60,022
Evansville, IN$59,984
Port Arthur, TX$59,984
Bradenton, FL$59,959
Santa Fe, NM$59,845
Orlando, FL$59,731
Clearwater, FL$59,712
Canton, OH$59,579
La Crosse, WI$59,579
Albuquerque, NM$59,541
Newport News, VA$59,535
High Point, NC$59,516
Ogden, UT$59,490
Corpus Christi, TX$59,440
Norfolk, VA$59,402
Laramie, WY$59,402
Rock Island, IL$59,364
Saginaw, MI$59,351
Jacksonville, FL$59,345
Salisbury, NC$59,332
Boise, ID$59,319
Moline, IL$59,288
Fort Myers, FL$59,269
Memphis, TN$59,256
Tulsa, OK$59,224
Waterloo, IA$59,186
Spartanburg, SC$59,123
Lincoln, NE$59,091
Fort Wayne, IN$59,079
Provo, UT$59,072
Cedar Falls, IA$58,996
San Antonio, TX$58,971
Greensboro, NC$58,946
South Bend, IN$58,939
Savannah, GA$58,870
Muskegon, MI$58,844
Birmingham, AL$58,838
Winston Salem, NC$58,807
Lake Charles, LA$58,654
Anderson, IN$58,642
Lexington, KY$58,623
Augusta, GA$58,604
Greenville, SC$58,604
Lima, OH$58,553
Wichita, KS$58,547
Tuscaloosa, AL$58,547
Columbia, SC$58,490
Springfield, OH$58,477
Asheville, NC$58,376
Bloomington, IN$58,331
Knoxville, TN$58,103
Shreveport, LA$58,097
Wilmington, NC$58,015
Roanoke, VA$58,015
Topeka, KS$57,901
Frankfort, KY$57,894
Oklahoma City, OK$57,850
Chillicothe, OH$57,825
Longview, TX$57,818
Melbourne, FL$57,812
Sioux Falls, SD$57,711
Mobile, AL$57,704
Terre Haute, IN$57,679
Altoona, PA$57,641
Amarillo, TX$57,597
Killeen, TX$57,578
Fayetteville, AR$57,527
Chattanooga, TN$57,508
Sioux City, IA$57,451
Idaho Falls, ID$57,438
Lynchburg, VA$57,388
Gainesville, FL$57,306
Portsmouth, OH$57,274
Little Rock, AR$57,261
Lafayette, LA$57,236
Youngstown, OH$57,236
Daytona Beach, FL$57,198
Clarksville, TN$57,192
Pensacola, FL$57,185
Temple, TX$57,181
Hopkinsville, KY$56,995
Erie, PA$56,983
Florence, SC$56,957
Charleston, WV$56,856
Great Falls, MT$56,824
Macon, GA$56,736
Tallahassee, FL$56,729
Fayetteville, NC$56,717
Waco, TX$56,704
Helena, MT$56,660
Pine Bluff, AR$56,635
Vincennes, IN$56,558
Lubbock, TX$56,533
Alamogordo, NM$56,495
Twin Falls, ID$56,438
Rapid City, SD$56,419
Jackson, MS$56,305
Huntington, WV$56,300
Greenville, MS$56,299
Parkersburg, WV$56,234
Montgomery, AL$56,223
Wichita Falls, TX$56,159
Springfield, MO$56,159
Biloxi, MS$56,128
Monroe, LA$56,064
Johnstown, PA$56,020
Sumter, SC$55,995
Columbus, GA$55,988
Pascagoula, MS$55,868
Abilene, TX$55,868
Kingsport, TN$55,703
Albany, GA$55,703
Gulfport, MS$55,684
Alexandria, LA$55,475
Fort Smith, AR$55,317
El Paso, TX$55,146
Las Cruces, NM$54,861
Harlingen, TX$54,700
Pocatello, ID$54,690
Florence, AL$54,608
Brownsville, TX$54,595
Mcallen, TX$54,462
Dothan, AL$54,373
Columbus, MS$53,997
Altus, OK$53,702
Lawton, OK$53,582
Pierre, SD$53,354
What Skills Can Increase a Customer Service Team Leader's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 42.04% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Microsoft Office (Mentioned in 1.11% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
Food Service (Mentioned in 0.82% Job Postings): The foodservice or catering industry includes the businesses, institutions, and companies which prepare meals outside the home.
See More Skills
Skills
Demand Percentage
Customer Service
42.04%
Microsoft Office
1.11%
Food Service
0.82%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a Customer Service Team Leader's salary.
Customer Communications: Can increase your salary by up to 21%.
Sales Training: Can increase your salary by up to 20%.
Innovation: Can increase your salary by up to 18%.
Skill
Salary
Salary % Increase
Customer Communications
$76,627
21%
Sales Training
$75,994
20%
Innovation
$74,727
18%
Collaboration
$74,727
18%
Teamwork
$72,827
15%
Inventory Control
$72,827
15%
Get Latest Data
Customer Service Team Leader Salary by Company Size: Startups vs. Enterprise
Customer Service Team Leader salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $70,832.
While startup companies pay approximate $59,903.
Customer Service Team Leader Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$59,903
Growth Stage
51~500
$63,356
Established
501~5000
$68,402
Enterprise
5000+
$70,832
Customer Service Team Leader Salary by Industry: Top Paying Sectors
For Customer Service Team Leader roles, the industry you choose can affect earning potential
by as much as 50% (the gap between the highest and lowest paying industries).
Data shows that the Hospitality & Leisure and Edu., Gov't. & Nonprofit
sectors offer the strongest compensation, at 25% above the average.
In contrast, Customer Service Team Leader positions in Insurance or Energy & Utilities typically offer lower base pay,
as these industries often view Customer Service Team Leader as a support function rather than a direct revenue driver.
The top paying industries for a Customer Service Team Leader
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Hospitality & Leisure
$79,160
$38.0
25%
Edu., Gov't. & Nonprofit
$75,994
$37.0
20%
Pharmaceuticals
$74,727
$36.0
18%
Financial Services
$72,827
$35.0
15%
MFG Durable
$70,927
$34.0
12%
How Education impacts a Customer Service Team Leader's Salary?
Your level of education can impact your salary potential.
While many Customer Service Team Leaders enter the field with a Bachelor's Degree degree,
higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data,
the median salary for a Customer Service Team Leader with a Bachelor's Degree is between
$60,798
and $65,018).
Customer Service Team Leader Salaries by Degree Level
Typical Education for Customer Service Team Leader
No Diploma7.0%
High School38.0%
Associates18.5%
Bachelors29.5%
Masters7.0%
Doctorate0.0%
view as table
Degree Level
% of user with this level of education
No Diploma
7.0%
High School
38.0%
Associates
18.5%
Bachelors
29.5%
Masters
7.0%
Doctorate
0.0%
view as graph
Customer Service Team Leader Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a Customer Service Team Leader's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on July 01, 2026
$58,767
Average$63,328/year
$72,568
$4,897
Average$5,277/month
$6,047
$1,130
Average$1,218/week
$1,396
$28
Average$30/hour
$35
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$72,568
$6,047
$1,396
$35
Average
$63,328
$5,277
$1,218
$30
25th Percentile
$58,767
$4,897
$1,130
$28
Customer Service Team Leader Salary Growth & Career Path
For a Customer Service Team Leader, the most direct path to higher earnings is advancing to the Customer Service Supervisor role.
This promotion typically comes with a significant pay increase, bringing the average annual salary to
$75,554 - a projected growth of
19%
over your current level.
Salaries of jobs related to Customer Service Team Leader
Salaries for a Customer Service Team Leader can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $47,477 in 2023
to around $47,320 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of Customer Service Team Leader salary trends,
.
Average Annual Salary of Customer Service Team Leader Over Time
2022
$???
2023
$47,477
2024
$47,617
2025
$47,320
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$47,477
2024
$47,617
2025
$47,320
2026
View More
2027
View More
Most common benefits for Customer Service Team Leader
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Service Team Leader
Here are companies hiring for Customer Service Team Leader and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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FAQ about Customer Service Team Leader
1. Where can a Customer Service Team Leader earn the most?
A Customer Service Team Leader's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer.
According to the latest salary data by Salary.com, a Customer Service Team Leader earns the most in San Jose, CA, where the annual salary of a Customer Service Team Leader is $79,876.
2. What is the highest pay for Customer Service Team Leader?
The highest pay for Customer Service Team Leader is $80,981.
3. What is the lowest pay for Customer Service Team Leader?
The lowest pay for Customer Service Team Leader is $54,614.
4. What are the responsibilities of Customer Service Team Leader?
Leads a customer service team that responds to phone, e-mail, or chat non-technical service requests from customers. Responds to and resolves escalated issues and/or unique or complex requests from customers. Monitors the daily workloads of team members and makes adjustments to ensure adequate coverage and that correct procedures are followed. Identifies system and workflow improvements to enhance the team's efficiency. Trains and provides support to less experienced team members. May assist manager or supervisor with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
5. What industry pays the highest salary for Customer Service Team Leader?
The Hospitality & Leisure industry offers the highest average compensation for Customer Service Team Leader roles,
with salaries approximately 25% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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