Agent Services Coordinator

Your job title: Agent Services Coordinator

Who are we?

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. The Keller Williams Gateway Market Center features a state-of-the-art real estate training room, majestic office space, and friendly atmosphere that is recognizable the moment you enter. With industry-leading real estate training, generous commission splits, and an experienced leadership and support staff, Keller Williams Gateway is a hot spot for agents looking to rapidly build and grow their real estate careers.

Who are we looking for?

The Agent Services Coordinator must be able to handle a wide range of responsibilities. The right person for this position will be friendly and outgoing with a strong desire to help and serve others. The Agent Services Coordinator will assist the MCA with office operations and will be seen as the go-to person for all the agents within the Market Center. This person should be a self-starter that is comfortable taking charge with little to no supervision. The Agent Services Coordinator must be able move with a sense of urgency to ensure they take care of their agent’s needs in a timely manner.

What will you do?These are the standards a well-above-average performer will maintain or exceed:

• Marketing: oversee all marketing for the market center; internally and externally
• Event Planning and Execution: Assist with all Market Center events, not limited to training events, RED Day, charitable activities, BOLD lunch coordination, weekly setup when in Market Center, and many other activities throughout the year. Liason with ALC Committees as necessary
• Finances: Assist the MCA with financial bookkeeping and accounting.
• Onboard and Train Agents: Create and follow onboarding / offboarding process for all incoming and exiting agents and manage ongoing trainings as assigned. The onboarding process for agents, both experienced and new. Holding weekly agent orientations, and one-on-one’s with experienced agents coming on board.
• Leadership Administration: Work closely with Leadership team on compliance, administration and other duties as assigned.
• Recognition and awards for agents

Communications/Interactions

• Staff – To be responsible for correct intake paperwork from all new associates, daily activities of the Market Center, works closely with Executive Assistant, Assistant MCA, Compliance Director, Director of Technology, and all other team members – daily
• Sales Associates – Assist in connecting them to our resources – daily
• Team Leaders – Morning huddle and Agent Pipeline is your ONE Thing – daily
• Prospective Sales Associates – To help with the intake/ transition process, transferring license, etc. – weekly

Knowledge/Skills

• Extraordinary people skills
• Leadership, management, team-building skills
• Goal setting, planning, accountability skills
• Problem-solving skills
• Proactive, positive attitude
• Above-average recruiting skills
• Career development and training skills
• Knowledge of MS Word and Excel
• Willing and able to embrace new technology, master it, and teach it to others
• Top-producing sales success track record in recent past
• Computer and MLS experience
• Track record of success in past jobs/tasks

Compensation

$20-$25 per hour, 30 hours per week. Access to Health, Dental, Vision, Disability and Life Insurance.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Work setting:

• In-person

Ability to Commute:

• Bel Air, MD 21014 (Required)

Work Location: In person