What are the responsibilities and job description for the Parts Coordinator position at Kelley Connect Co?
Summary:
This position is responsible for efficient operations of the parts department maintaining Technicians and Warehouses necessary items for service calls and restock. This position is also responsible for ordering and tracking of purchase orders.
Job Duties & Responsibilities:
- Orders parts inventory utilizing EA system and software programs provided by vendors. Confirms pricing on orders. Generates purchase orders and tracking in Service calls. Follows up on missing shipments. Manual stock adjustments.
- Match delivery documents with purchase orders make necessary changes, assist accounting on questions on invoices.
- Maintains positive relationship with vendors, suppliers, internal and external customers.
- Maintain an organized inventory of parts stock. Receive, Count and Restock Warehouse shelves, ability to stand, sit, for extended periods. Ability to lift 35 lbs. repeatedly.
- Maintains accurate data in EA program for vendor and part information and pricing. Research lowest price for quality technician parts.
- Assist in tracking and set up of technician(s) car stock.
- Receive parts orders inventory requests from service techs and warehouses.
- Generates reports using EA to show usage of parts.
- Alerts Service Manager for high price items ordered.
- Check inventory for negatives parts. Research negatives to correct errors.
- Manage backordered purchase orders.
- Maintains contact with suppliers for authorizations on returned merchandise due to warranty issues for damaged parts, parts not ordered and wrong items ordered.
- Ensures return authorization is received and that credit is given when necessary.
- Assist car stock with technician and Service Managers.
- Prepare inventory reports.
- Assist all other warehouses with parts and/or locations.
- Process warranty & returns.
- Perform other duties as assigned by Manager.
ADDITIONAL RESPONSIBILITIES:
- Answers phone inquiries from technicians and warehouses
- Provide internal support to all team members.
Team Concepts
Promote teamwork. Assist team members in developing and achieving goals for improving productivity and skill levels.
Competitive Benefits Package Include
- Medical Insurance
- Dental/Vision Insurance
- Life Insurance
- Flexible Spending
- Supplemental insurance
- 401K with company match
- Profit Sharing upon goal attainment
- Paid Vacation
- Paid Holidays
- Ongoing training opportunities