What are the responsibilities and job description for the Customer Sales Associate position at Kelly-Moore Paint Company?
Kelly-Moore's mission is to provide high quality, innovative products with exceptional service at fair value. What sets Kelly-Moore Paint Company apart from the competitors, is not just premium products but also our amazing team! FULL TIME/PART TIME Positions Available SUMMARY Under direct supervision, the Customer Sales Associate role consistently delivers excellent service to all customers. The Customer Sales Associate role assists with the day-to-day operations of a Kelly-Moore paint store.
This role contributes to the gross margin and store profitability performance objectives of the store. In addition, this is a work study role for minors, and we will follow all requirements related to employing minors. PRIMARY RESPONSIBILITIES • Demonstrates exceptional customer service skills using the Signature Service Standards. • Assists customers with the selection of paint colors and sundry products through the point of sale.
This role contributes to the gross margin and store profitability performance objectives of the store. In addition, this is a work study role for minors, and we will follow all requirements related to employing minors. PRIMARY RESPONSIBILITIES • Demonstrates exceptional customer service skills using the Signature Service Standards. • Assists customers with the selection of paint colors and sundry products through the point of sale.
- Prepares and/or contributes to the processing of operational and sales documents. • Accurately handles payment transactions, including cash and charge verifications, following company protocols, and obtaining required approvals. • Accurately follows receiving procedures, unloads, and stocks incoming inventory. • Accurately tints paint and eye match’s color.
- Helps to maintain company standards for store appearance, including the cleanliness of the interior and exterior of the store. • Helps to maintain company merchandising standards for store appearance, window and sales floor displays, promotional displays, etc. • Assists Store Management to ensure store meets all operational parameters and goals. • Completes all required training in a timely manner.
- Complies with all Kelly-Moore Paint Company policies and procedures. • May perform light maintenance including sweeping, mopping, and dusting. May clean restrooms as needed. PHYSICAL REQUIREMENTS • Must be at least 14 years old.
- Frequently kneels, stoops, crouches, bends, climbs, reaches overhead, pushes, pulls, and grasps. • Works around heat, cold, dirt, dust, and minimal paint odors. • Uses electronic point-of-sale device and scanner. • Accurately distinguishes colors.
- Frequently carries, relocates and/or lifts up to 70 pound cartons and containers (including 5-gallon paint containers). • Stands and walks on concrete surfaces for up to 8 hours per day. QUALIFICATIONS • Excellent customer service skills. • Ability to work under direct supervision and follow oral and/or written instructions.
- English language skills, including a level of reading comprehension, and written and oral language conventions. • Math skills of number sense, measurement, and geometry, and math reasoning. • Basic computer skills • Broad knowledge of the application and use of paint and sundries is preferred. • For CA residents, you must have a valid work permit.
Salary : $28,100 - $35,600
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