Chargeback Analyst

Kelly Services
Zurich, IL Full Time
POSTED ON 7/28/2023 CLOSED ON 8/21/2023

What are the responsibilities and job description for the Chargeback Analyst position at Kelly Services?

At Kelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. If you ask us, this job looks pretty great.
 
We are seeking a Chargeback Analyst for a Healthcare Company based in Lake Zurich, IL!
 
Schedule: Monday-Friday, 8:00am-4:30pm (some flexibility)
                   HYBRID- Tuesday and Wednesday in office

 
Location: Lake Zurich, IL
 
Pay: $34/hr
 
Duration: 3 Months (Possible extension or conversion) 

POSITION SUMMARY
Chargeback Analyst is responsible for researching, resolving, analyzing, and trending chargeback discrepancies to result in appropriate credits issued within Wholesaler / Distributor contractual terms.  Chargeback Analyst is responsible for developing, building, and maintaining strong collaborative relationships with Wholesaler / Distributor partners. Chargeback Analyst is responsible for reconciliation of Wholesaler chargeback deductions. Reconciliation primarily involves researching, crediting and/or collecting chargeback deductions by working collaboratively with internal and external partners.  Chargeback Analyst will assist Chargeback Manager in capturing and analyzing chargeback Accrual and Reserve month end financials. Chargeback Analyst is responsible for ensuring all SOPs are current and assist in proper Chargeback team training following department policies.

PRINCIPAL ACTIVITIES PERFORMED

  • Analyze, process, validate and resolve all submitted chargeback claims and resubmissions to ensure accurate disposition within contractual requirements utilizing Fresenius Kabi chargeback system and processes.
  • Analyze chargeback claim history to ensure accurate reconciliation and identify potential discrepancies that require resolution.
  • Analyze and reconcile invalid chargeback deductions for assigned accounts utilizing all available date sources within a timely manner.   
  • Maintain daily reconciliation of chargeback claims received and credits issued to prevent any delays to processing or issuance of credit to wholesaler.
  • Assists in the accrual reports and internal and external audits for the Finance Department.
  • Collaborate with IT to create and/ or enhance chargeback department reports.  Initiates and manages closure of IT tickets, as necessary.
  • Adhere to pre-established milestones and goals as a self-starter with a high level of initiative to drive results.
  • Develop and maintain strong, collaborative, result oriented working relationships with internal and external partners through excellent verbal and written communication skills.
  • Effectively collaborate with team in identifying new processes, opportunities to improve existing systems and processes and/ or seek resolution for re-occurring, complex chargeback issues.   
  • Ensure SOPs are maintained and are current based on a thorough understanding of chargeback processes and policies.
  • Must be able to analyze large amounts of data using Excel or any other software application available in order to provide accurate and meaningful information at the request of Management.
  • Maintain thorough understanding of company chargeback policies and procedures.

REQUIREMENTS

  • Bachelor’s degree preferred or 3 – 5 years of related work experience.
  • 1-3 years in the pharmaceutical industry or experience in related field required
  • Intermediate computer skills using Windows-based programs with solid navigational skills required.
  • Intermediate to advance Microsoft Office skills required. 
  • SAP 6.0 experience preferred
  • Model N experience preferred, or any ERP system experience required.
  • Accounts receivable and data analysis experience required.
  • Pharmaceutical chargeback / contract experience desired
  • Experience collaborating directly with large and complex wholesaler / distributor accounts is desired.
  • A strong understanding of general accounting required.
  • Attention to detail required.
  • The ability to work in a complex and changing environment with minimal supervision, make independent decisions and work within a team environment.
  • Strong analytical, organizational, written, and verbal communication skills required
  • Ability to initiate complex analysis and manage details, as well as strategic perspective
  • Demonstrate ability to build cross functional relationships and influence outcomes
  • Excellent communication, presentation and collaboration skills.
  • Must exercise good judgment and possess excellent problem solving and decision-making skills.

9002045

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