Store Manager, Lip Lab

Position: Store Manager, Lip Lab

Status: Full Time

Reports To: District Manager

Lip Lab is about more than just lipstick! We’re all about establishing an environment that encourages fun, individuality and self-love. Is there a feeling better than finding the perfect shade of lipstick? At the Lip Lab we believe there is: Being the person that helps someone create a lipstick and experience that is uniquely theirs from the color to the flavor and even the name. So, if you enjoy putting smiles on the faces of others, being creative and helping people to express themselves and reach their fullest potential then this is the job for you!

The Role:

As the store manager you will not only oversee the day in and day out operations of the store but will also oversee building a fun, inclusive atmosphere that guests and employees will all want to be a part of. If you have a passion for color, leadership, and providing unique guest experiences then keep reading!

The Perks:

• Paid training: you’ll not only be trained on store operations, managing the business and the people but you’ll also get to experience the artistry and creativity that comes with being a color expert
• Competitive pay with the potential for sales bonuses
• Paid holidays and time off
• Fantastic employee discount: 50%, Kendo brands, 40% off our in-store products and 30% off sephora.com
• Bi-monthly contests with opportunity for prizes based on sales and performance up for grabs
• A chance to have your artistry featured on our social media platforms

What we offer:

• A diverse and inclusive workplace (we offer regular diversity & inclusion training)
• A chance to express yourself and your love for color and artistry
• An opportunity to grow within a supportive company (we are expanding and will always ensure our employees are with us every step of the way)
• A chance to grow within the cosmetics/artistry industry regardless of your background (we hire across a range of industries: hospitality/service, retail, guest services, performance/arts, etc.)

What we are looking for:

• Strong background in leadership and team building (minimum of 3 years’ experience is required)
• Someone who leads by example and always goes above and beyond
• A can do attitude with the ability to motivate a team through coaching and constructive feedback
• An inclination towards providing top notch guest service and promoting an upbeat party atmosphere
• An understanding of sales, targets and what it takes to drive a business
• Experience with recruiting, building, and managing a strong team
• Proficiency with excel, MS word, outlook, google docs and payroll
• Ability to multitask and time manage while still ensuring the ultimate in guest experience
• Comfortable in a fast paced, high-volume environment
• Physically able to meet the demands of the job including the ability to stand for prolonged periods of time, lift to 30 lbs, including the ability to kneel and squat.
• Ability to travel for company events, meetings & trainings when necessary

What you will do:

• Providing a unique and entertaining guest experience from beginning to end, confirming reservations, welcoming guests, hosting events and timely communication
• Working closely with district manager on building the business to maximize store sales potential
• Cascading business opportunities and sales trends to store staff
• Jump in as color expert when needed and guide guests with your expertise and creativity
• Create a strong, positive, and energetic environment for team through positive feedback/reinforcement and coaching of Lip Lab values and standards
• Recruit, train and motivate new hires to adopt the Lip Lab way
• Provide consistent and on the spot coaching/feedback to team members to encourage growth
• Ensure good manufacturing standards are being followed
• Ensure hygiene and safety standards are always maintained
• Write weekly schedules that are in line with payroll budget and targets
• Order stock and supplies while optimizing expenses

At Lip Lab our number one goal is to foster an inclusive, positive, and safe environment for our employees and guests alike. We are an equal opportunity employer that will always ensure our team grows with us.

If you are looking to work for a company that celebrates individuality, then look no further!

Apply today and let the good times begin!