Overnight Shelter Staff

General description of work:

Overnight shelter staff are responsible for direct client support with individuals experiencing homelessness. This hands-on role helps to support the homeless community. Overnight staff is responsible for maintaining and regulating the shelter facility as well as ensuring a safe and healthy environment. Overnight staff works directly under the supervision of Shelter Manager.

Duties and Tasks:

· Adheres to Keystone Mission Policy and Procedures

· Set up and tear down the room at the beginning and end of each shift.

· Maintain cleanliness and orderliness of work areas.

• Can perform basic intake process for all individuals including new.
• Monitor showers as stated in guest guidelines.
• Communicate information regarding available services to guests.
• Distribute evening food if available.
• Must be able to lift upwards of 20 lbs.
• Intervene and appropriately de-escalate crisis situations.
• Ensure all services are confidential.
• Document incident report and submit to shelter manager..
• Undergo mandatory trainings required for position.
• In any position with the Keystone Mission, it is impossible to predict the many requests and assignments that can and will be made on an employee. This is the case with this position. Flexibility and a cooperate spirit are crucial characteristics of the person who holds this important position and for the successful operation of the Keystone Mission services.

Knowledge, Skills, and Abilities Required:

· Effective written, verbal, interpersonal communication and computer skills

· Ability to work overnight shifts.

· Agreement with the philosophy of the Keystone Mission

· Positive attitude

· 1 or more years of experience working with at risk communities not required but preferred

Overnight Shelter Staff position is a full-time position is an overnight position. The position three days on and three days off, 365 days per year. You must be able to enforce predetermined guest guidelines. Our workplace maintains a zero-tolerance policy towards drugs, all employees are required to adhere to this policy to ensure a safe and productive work environment. Keystone Mission is an Equal Opportunity Employer

Job Type: Full-time

Schedule:

• Overnight shift

Shift availability:

• Overnight Shift (Required)

Ability to Commute:

• Wilkes-Barre, PA 18701 (Required)

Ability to Relocate:

• Wilkes-Barre, PA 18701: Relocate before starting work (Required)

Work Location: In person