Program Manager

Description

At Keytronic, we provide our customers with the highest quality printed circuit board assembly design and assembly services, including electro-mechanical, electrical, mechanical and box-build assembly. We specialize in accommodating our customers' requirements for volume, mix, and complexity. Our customer's time to market schedule is a priority while minimizing total landed costs. Our volume requirements range from low-volume complex, custom products, to high-volume standard products. Whether manual or automated, our production lines are developed for accuracy and speed in assembly. This focus produces high quality assemblies in a decreased time to market, with our lead times as short as one week for standard products. Our highly skilled and trained employees participate in certification programs assuring error-free assembly processes and our engineering and management teams are continually improving quality processes to maintain the highest levels of performance.

Keytronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We provide opportunities for growth through seminars, certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative.

We encourage you to apply for this position if you enjoy being challenged, working in a dynamic work setting, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career.

Keytronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, PTO, Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us!

Keytronic's Oakdale, MN facility is seeking a Program Manager candidate to build and maintain customer relations, expand revenue base by generating orders and revenue forecasts, manage multiple customer accounts, coordinate both internal and external cross-functional resources (customer engineer, quality engineer, test engineer, planner and buyer). This person will also be responsible for resolving technical and logistic issues with the customer and factory, providing cost quotations for customer requests, managing inventory levels (excess and obsolete) and collecting past due account receivables. 

ESSENTIAL FUNCTIONS (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Build and maintain customer relations, provide quotes per customer request.
• Resolve technical and logistic issues with the customer and the factory.
• Must be able to assess situations and provide quick, positive direction to customer focused team members to resolve internal and external customer situations.
• Generate order and revenue forecasts.
• Manage business relationships during new product introduction.
• Work collaboratively with cross-functional teams to meet corporate objectives
• Coordinate scheduling and delivery issues, ensuring delivery of customer product.
• Mandatory attendance at a training class regarding review of purchase orders per procedure ds1403- Purchase Order Review Procedure.
• Ability to multi-task, including handling multiple projects at the same time.
• Ability to work with minimal guidance or supervision, using problem solving skills and positive customer service skills.
• Build and maintain positive rapport with cross-functional teams.

SUPERVISION GIVEN/RECEIVED

• Is supervised by the Director of Program Management and has no direct supervisory responsibilities.

MINIMUM QUALIFICATIONS

• Bachelor’s Degree preferred and/or 5 years’ experience in Program Management/Account Management.
• Familiarity with MRP system.
• ISO procedures.
• Strong skills in Windows, Excel, and Word applications.
• Good mathematical skills.
• Good understanding of the electronic manufacturing process.
• Ability to write, read, and speak English
• Excellent communication skills
• IPC Certified

PHYSICAL DEMANDS The employee is regularly required to sit; use hands and fingers, handle or feel objects, talk, hear, and see. The employee must occasionally lift and/or move up to 25 pounds, stand, walk, climb, balance, stoop, kneel, crouch, crawl, or reach with hands and arms. The environment is fast-paced, time pressured, and requires accuracy. The employee will regularly multi-task between projects, be required to move throughout the office building and production floor. Effectively communicate orally and written.

WORK ENVIRONMENT The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times. The employee occasionally might be near moving mechanical parts and exposed to fumes or airborne particles on the production floor.

Qualifications

MINIMUM QUALIFICATIONS

• Bachelor’s Degree preferred and/or 5 years’ experience in Program Management/Account Management.
• Familiarity with MRP system.
• ISO procedures.
• Strong skills in Windows, Excel, and Word applications.
• Good mathematical skills.
• Good understanding of the electronic manufacturing process.
• Ability to write, read, and speak English
• Excellent communication skills
• IPC Certified