Technical BSA - ServiceNow

RESPONSIBILITIES:
Kforce has a client in Reston, VA that is seeking a Technical BSA - ServiceNow.

Responsibilities:
* The Technical BSA will manage backlog, gather requirements, design, test & support various implementations, enhancements, and upgrades on the ServiceNow platform with minimal supervision
* Actively participate and collaborate in a mature operational model and help enhance processes
* Collaborate tasks with vendor technical support, other internal systems teams, and project development staff to ensure successful COTs/SaaS integration implementation within the enterprise
* Manages the ServiceNow/UCMDB/Flexera Discovery infrastructure, including schedules, credentials, mid-servers and patterns
* Help design, test, and support RESTful web services, Linux and scripting environments, integrations, database, and server development
* Support software and web architecture requirements analysis, testing and maintenance
* As a Technical BSA, you will leverage deep functional knowledge to independently design and develop smart and innovative solutions to satisfy business requirements
* Develop deep understanding of tie-ins with other systems and platforms within the corporate systems landscape
* Ensure key documentation is completed to a high standard and present technical information to senior management in a concise manner
* Hands-on ability to build quick prototypes/visuals to assist with high level product concepts and epic stories
* Write and maintain strong unit, functional and integration tests ready to be automated in a continuous integration environment
* The Technical BSA will have active participation in evolving our application platform to meet scaling, security, and compliance need

REQUIREMENTS:
* Minimum of 8 years of related experience with a Bachelor's in Computer Science (or equivalent), or 6 years of experience and a Master's degree in Computer Science (or equivalent)
* 5 years of hands-on experience working with multiple ServiceNow modules like ITSM, Change-Incident-Problem Management, Asset Management, CMDB, Release Management, GRC, or Vendor Risk Management
* Experience in working on RESTful web services, Linux and scripting platforms and technical audit platforms is preferred
* Experience in Software Asset Management (SAM) / IT Asset Management (ITAM) domain for both on-premise and SaaS software platform, USU, SNOW License Manager or HP Asset Manager
* Excellent analytical, problem-solving skills with clear and concise communication - verbal and written

Nice to have:
* Certifications in ServiceNow administration is preferred
* Software Asset Management (SAM) certification is a plus
* Advanced Microsoft Excel, Powerpoint knowledge is a plus
* Exposure to collaboration tools such as SharePoint, Confluence and Jira
* Able to perform the complete system life cycle using Agile Engineering and Agile Scrum Methodology preferably in JIRA
* Familiar with VMware, AIX, KVM virtualization and Docker, Kubernetes app virtualization
* Strong Linux, OS skills & Web UI experience as an analyst

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.