Supervisor (FT)
Job Posting for Supervisor (FT) at KIDS-EMPIRE
OBJECTIVE:
Park Supervisor is responsible for supervising the Team Members performing their daily work activities. The Supervisor also assists in performing the Team Members' daily work activities as required by the park’s daily job functions. Duties primarily revolve around the Park Manager's instruction, which includes, providing and demonstrating task instructions, keeping attendance, and measuring key performance. You will be expected to keep records and produce reports that will be used to review team performance. To be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is required.
ESSENTIAL JOB FUNCTIONS:
- Attend guests as quickly as possible, greet them accordingly, and make them feel comfortable in the ambiance of the amusement park.
- Ensures team members are performing their job duties satisfactorily.
- Open and close the park, managing the alarm system, including setting and disarming. Communicates any guest or employee issues to the Park Manager.
- Operates the check-in process by having guests sign the liability waiver.
- Cashier responsibilities; receiving payments and keeping track of all cash and credit transactions.
- Organizes the refrigerator, freezer and shelves with drinks, ice cream, snacks & chips.
- Checks snack inventory is sufficient and orders snacks from specified vendors to replenish stock.
- Walks the floor regularly to monitor if there are no unsafe hazards present and if guests are following the park attendance rules, regulations, and guidelines.
- Clean restrooms and sanitize all park (ie tables, chairs, playground structures).
- Schedule and coordinate family events and assist that event operate efficiently.
- Must be able to work in a noisy environment created by guests such as children yelling and music.
- Must be able to tolerate a fast-paced work environment during peak hours.
- Must be able to maneuver in small play areas.
- Perform other duties as assigned.
REQUIREMENTS:
- Work weekends and holidays (Mandatory).
- Must have open availability (Mandatory).
- Ability to maintain an upbeat positive attitude in a fast-paced environment.
- Operate an iPad.
- Good communication skills.
- Customer service skills and conflict resolution skills.
- Leadership skills § Conflict resolution skills.
- Work independently.
- Read and write in English.
- 2 years of Supervisor experience.
PHYSICAL DEMANDS:
- Stand, walk, bend, and twist constantly.
- Frequent bilateral hand movements.
- Must be able to lift 25lbs.
- Good finger dexterity.
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