Customer Business Partner

Customer Business Partner Job Description You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. *Business: Family Care (Paper)- Albertsons Seattle & Portland Divisions* - Kleenex®. Cottonelle®. Scott® The Customer Business Partner (CBP) is accountable for all aspects of building, selling, and executing joint business plans that deliver the objectives of the assigned customer team and Kimberly-Clark Business Unit(s). The CBP will conduct Joint Business Planning alongside key customer contacts to gain alignment on goals and plans then collaborate to execute the plan and check/adjust as necessary to achieve agreed upon goals. Internal to K-C, the CBP is responsible for leading key planning processes and engagements for assigned customer/BU(s) including Annual Operating Plan and Business Planning Processes, ongoing communications, and others as needed to ensure alignment with BU Strategies and adherence KC planning policies and processes. The CBP will collaborate with cross function customer team members as needed to better analyze, build and execute the business plan. In this role: Deliver Net Sales, Category Share, and DPSM Objectives for assigned customer team and BU(s) Adhere to Trade objectives, trade promotion and dead net pricing guidelines Achieve JBP goals that are mutually agreed upon with assigned customer Translate BU/Category priorities into actionable strategies specific to the customer Utilize Shopper, Category, Financial, Supply Chain, Digital Commerce, and Marketing tools & resources to identify opportunities to improve plans. Lead the development of customer presentations to sell-in business plans working as needed with internal stakeholders. Collaborate with the customer to understand their goals and asks. Negotiate to help them achieve their goals while leveraging their asks to negotiate K-C needs and strategies. Submit customer contracts and other account specific documentation on a timely basis Manage communication with key customer, agency, supply chain, and K-C contacts to address service issues and opportunities Own the development and execution of gap closure plans if/when plans are not delivering business objectives About Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Requirements: Bachelor’s degree 3 years of progressive experience in exempt/upper level management of customer development, and proficient in customer, category and trade management Experience presenting to Executive Level staff Preferred Experience/Qualifications: Knowledge of forecasting, supply and demand experience, and shelf reset experience Experience working in Consumer Package Goods (CPG) industry or K-C customer/retailer accounts Strong record of exceeding sales objectives Track record of developing and executing unique solutions and innovation to customers Digital commerce experience preferred Skills/Competencies: Strong oral, verbal and written communication skills, results and strategy orientation, business intuition, business management and planning, brand management, leadership, building strong relationships, statistics and quantitative business analysis, change management and team management Other Skills: Mentoring, networking, employee training and development, resource management, prioritization, cross-functional, superior customer service and problem solving For a complete overview, see www.mykcbenefits.com Hybrid Work Arrangements: You’re looking to make a difference. When and where it works best for you. And at Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works, flexible work (hybrid) arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, please check out the careers website. And finally, the fine print…. For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. Additional information about the compensation and benefits for this role are available upon request. You may contact 866-444-4516 – when prompted for employee ID, say “OTHER CALLER” - or kcchrprod@service-now.com for assistance. You must include the six digit Job # with your request. Veterans and members of the Reserve and Guard are highly encouraged to apply. Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will decided in Kimberly-Clark’s sole discretion. #LI-REMOTE Primary Location USA-REMOTE-WA Additional Locations USA-REMOTE-ID, USA-REMOTE-IL, USA-REMOTE-OR Worker Type Employee Worker Sub-Type Regular Time Type Full time Fueled by ingenuity, creativity, and an understanding of people's most essential needs, we're working to find new ways to make a positive impact on the world we share. Kimberly-Clark and its trusted brands, including Huggies, Kleenex, Scott, Kotex, Cottonelle, Poise, Depend, Andrex, Pull-Ups, GoodNites, Intimus, Neve, Plenitud, Sweety, Softex, Viva and WypAll, are an indispensable part of life for people in more than 175 countries by helping individuals experience more of what's important to them. We use sustainable practices that support a healthy planet, build stronger communities, and ensure our business thrives for decades to come. To learn more about the company's 150-year history of innovation, visit kimberly-clark.com.